EXL

Senior Manager

EXL  •  Chennai, IN (Onsite)  •  13 days ago
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Job Description

  • Strategic Storytelling: Exceptional ability to craft executive-level presentations and pitchbooks; capable of synthesizing dense data into a compelling, C-suite-ready narrative.
  • Analytical Rigor: Deep expertise in financial modelling, unit economics analysis, and structuring complex growth frameworks from scratch.
  • Stakeholder Management: High emotional intelligence with a proven track record of influencing senior leadership and driving consensus across matrixed organizations.
  • Autonomy & Execution: A self-starter who thrives in ambiguity, capable of taking a high-level directive from leadership and autonomously driving it to completion.

1. Target Operating Model (TOM) Design & Risk Mitigation (Must have)

  • Lead comprehensive "As-Is" diagnostic studies of existing business processes, evaluating them for scalability, governance, and long-term viability.
  • Analyze the downstream impact of process mechanics on talent acquisition, gross margin profiles, and overarching client relationship management.
  • Design and implement proactive remediation strategies to mitigate operational risks, eliminate bottlenecks, and safeguard project profitability.

2. Internal Transformation & Business Optimization (Must have)

  • Spearhead complex internal transformation initiatives aimed at optimizing operational functions and scaling the business to meet aggressive growth targets.
  • Re-engineer internal processes and operating models using lean, agile, or first-principles methodologies to drive cross-functional efficiency.
  • Partner with delivery and operations leaders to ensure that strategic recommendations are flawlessly executed and actively tracked against financial and operational KPIs.

3. Go-to-Market (GTM) Strategy & Commercial Advisory (Nice to have)

  • Architect end-to-end growth frameworks and strategic pitchbooks to expand the existing line of business and win new, high-value advisory engagements.
  • Build robust financial models, business cases, and pricing strategies to support client onboarding and evaluate the profitability of new strategic asks.
  • Develop compelling thought leadership and transformation frameworks that position the firm as a premier advisory partner in the healthcare and payment integrity space.
  • Top-Tier Background: 6–9 years of total experience, with a mandatory tenure at a premier strategy consulting firm (MBB) or the strategy arm of a Big 4 (e.g., Monitor Deloitte, EY-Parthenon, Strategy&).
  • Education: MBA from a Tier-1 institution (IIMs, ISB, XLRI, or global equivalents).
  • Domain Nuance: Prior exposure to Healthcare, Life Sciences, or Financial Services/Payment Integrity is preferred but not mandatory for a candidate with an exceptional consulting toolkit.
EXL

About EXL

Choosing a digital partner is about more than capabilities — it’s about collaboration and character.

Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments.

At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.

Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale.

Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact.

We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition.

At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward.

For more information, visit www.exlservice.com.

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
New York, NY
Year Founded
Unknown
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