EXL

Senior Manager

EXL  •  Republic of India (Onsite)  •  1 month ago
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Job Description

Key Responsibilities

Project Planning & Execution

  • Lead the planning, scoping, and execution of projects
  • Define project charters, objectives, timelines, governance structures, and resource requirements.
  • Develop project plans, manage dependencies, and drive on-time, on-budget delivery.
  • Conduct project risk assessments and implement mitigation strategies to ensure seamless execution.

Stakeholder Engagement & Collaboration

  • Partner closely with leadership, COEs, business leaders, and cross-functional teams to define project objectives, milestones, and success criteria.
  • Facilitate stakeholder reviews, steering committee updates, and decision-making forums.
  • Build strong, collaborative relationships and ensure alignment across various internal and external stakeholders.

Project Governance & Controls

  • Establish and maintain project management standards, documentation, and governance frameworks.
  • Track project progress, manage scope changes, and ensure compliance with internal policies and quality standards.
  • Monitor budget, timelines, and resourcing while proactively resolving issues and roadblocks.

Communication & Change Support

  • Develop communication plans, leadership updates, and project dashboards to keep stakeholders informed.
  • Provide change and transition support (in partnership with Change Management teams) to ensure successful project adoption.
  • Create training materials, guides, and support documents as needed for project rollouts.

Monitoring, Reporting & Continuous Improvement

  • Leverage data to generate actionable insights for leadership
  • Build and maintain dashboards, KPIs, and performance metrics
  • Strategic Analytics and Insights: Conduct deep-dive analyses to support strategic decisions
  • Measure project performance against KPIs, collect feedback, and drive post-implementation evaluations.
  • Prepare project closure reports, lessons-learned documentation, and recommendations for future initiatives.
  • Continuously improve project methodologies, tools, and best practices to enhance HR project delivery excellence.

Qualifications & Experience

  • MBA
  • 10+ years of experience in project management
  • Proven experience managing large-scale projects such as system implementations, process automation, policy redesign, or employee experience programs.
  • Strong understanding of organizational design, people's operations, and engagement practices.
  • Excellent communication, stakeholder management, and facilitation skills.
  • Skilled at simplifying complex challenges and translating them into structured project plans.
  • Demonstrated ability to influence senior stakeholders and collaborate across cross-functional teams.
  • Experience handling multiple concurrent projects in a fast-paced, evolving environment.
  • Certification in Project Management (PMP, PRINCE2, Agile) and Lean Six Sigma Green Belt certification are added advantages.

Key Responsibilities

Project Planning & Execution

  • Lead the planning, scoping, and execution of projects
  • Define project charters, objectives, timelines, governance structures, and resource requirements.
  • Develop project plans, manage dependencies, and drive on-time, on-budget delivery.
  • Conduct project risk assessments and implement mitigation strategies to ensure seamless execution.

Stakeholder Engagement & Collaboration

  • Partner closely with leadership, COEs, business leaders, and cross-functional teams to define project objectives, milestones, and success criteria.
  • Facilitate stakeholder reviews, steering committee updates, and decision-making forums.
  • Build strong, collaborative relationships and ensure alignment across various internal and external stakeholders.

Project Governance & Controls

  • Establish and maintain project management standards, documentation, and governance frameworks.
  • Track project progress, manage scope changes, and ensure compliance with internal policies and quality standards.
  • Monitor budget, timelines, and resourcing while proactively resolving issues and roadblocks.

Communication & Change Support

  • Develop communication plans, leadership updates, and project dashboards to keep stakeholders informed.
  • Provide change and transition support (in partnership with Change Management teams) to ensure successful project adoption.
  • Create training materials, guides, and support documents as needed for project rollouts.

Monitoring, Reporting & Continuous Improvement

  • Leverage data to generate actionable insights for leadership
  • Build and maintain dashboards, KPIs, and performance metrics
  • Strategic Analytics and Insights: Conduct deep-dive analyses to support strategic decisions
  • Measure project performance against KPIs, collect feedback, and drive post-implementation evaluations.
  • Prepare project closure reports, lessons-learned documentation, and recommendations for future initiatives.
  • Continuously improve project methodologies, tools, and best practices to enhance HR project delivery excellence.

Qualifications & Experience

  • MBA
  • 10+ years of experience in project management
  • Proven experience managing large-scale projects such as system implementations, process automation, policy redesign, or employee experience programs.
  • Strong understanding of organizational design, people's operations, and engagement practices.
  • Excellent communication, stakeholder management, and facilitation skills.
  • Skilled at simplifying complex challenges and translating them into structured project plans.
  • Demonstrated ability to influence senior stakeholders and collaborate across cross-functional teams.
  • Experience handling multiple concurrent projects in a fast-paced, evolving environment.
  • Certification in Project Management (PMP, PRINCE2, Agile) and Lean Six Sigma Green Belt certification are added advantages.

Key Responsibilities

Project Planning & Execution

  • Lead the planning, scoping, and execution of projects
  • Define project charters, objectives, timelines, governance structures, and resource requirements.
  • Develop project plans, manage dependencies, and drive on-time, on-budget delivery.
  • Conduct project risk assessments and implement mitigation strategies to ensure seamless execution.

Stakeholder Engagement & Collaboration

  • Partner closely with leadership, COEs, business leaders, and cross-functional teams to define project objectives, milestones, and success criteria.
  • Facilitate stakeholder reviews, steering committee updates, and decision-making forums.
  • Build strong, collaborative relationships and ensure alignment across various internal and external stakeholders.

Project Governance & Controls

  • Establish and maintain project management standards, documentation, and governance frameworks.
  • Track project progress, manage scope changes, and ensure compliance with internal policies and quality standards.
  • Monitor budget, timelines, and resourcing while proactively resolving issues and roadblocks.

Communication & Change Support

  • Develop communication plans, leadership updates, and project dashboards to keep stakeholders informed.
  • Provide change and transition support (in partnership with Change Management teams) to ensure successful project adoption.
  • Create training materials, guides, and support documents as needed for project rollouts.

Monitoring, Reporting & Continuous Improvement

  • Leverage data to generate actionable insights for leadership
  • Build and maintain dashboards, KPIs, and performance metrics
  • Strategic Analytics and Insights: Conduct deep-dive analyses to support strategic decisions
  • Measure project performance against KPIs, collect feedback, and drive post-implementation evaluations.
  • Prepare project closure reports, lessons-learned documentation, and recommendations for future initiatives.
  • Continuously improve project methodologies, tools, and best practices to enhance HR project delivery excellence.

Qualifications & Experience

  • MBA
  • 10+ years of experience in project management
  • Proven experience managing large-scale projects such as system implementations, process automation, policy redesign, or employee experience programs.
  • Strong understanding of organizational design, people's operations, and engagement practices.
  • Excellent communication, stakeholder management, and facilitation skills.
  • Skilled at simplifying complex challenges and translating them into structured project plans.
  • Demonstrated ability to influence senior stakeholders and collaborate across cross-functional teams.
  • Experience handling multiple concurrent projects in a fast-paced, evolving environment.
  • Certification in Project Management (PMP, PRINCE2, Agile) and Lean Six Sigma Green Belt certification are added advantages.
EXL

About EXL

Choosing a digital partner is about more than capabilities — it’s about collaboration and character.

Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments.

At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.

Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale.

Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact.

We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition.

At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward.

For more information, visit www.exlservice.com.

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
New York, NY
Year Founded
Unknown
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