EXL

Senior Manager

EXL  •  Noida, IN (Hybrid)  •  3 months ago
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Job Description

Objectives of the Role:

We are seeking an experienced Project Manager (PM) to oversee and lead multiple projects concurrently, with expertise in both Agile and Waterfall methodologies. The ideal candidate will have a proven track record of managing two projects in parallel and extensive hands-on experience in agile project management. This role involves managing projects from initiation through to deployment, ensuring successful delivery within scope, budget, and timeline.

Responsibilities

  • Project Planning & Scheduling: Lead projects from requirements definition through to deployment, ensuring schedules, scopes, budget estimations, and implementation plans are accurately created, along with detailed RAID documentation for risk mitigation.
  • Cross-Functional Collaboration: Coordinate internal and external resources (partners and clients), ensuring effective project execution in collaboration with project staff, and monitoring projects against scope, schedule, and budgets.
  • Progress Monitoring & Adaptation: Analyze project progress and, when necessary, adapt project scope, timelines, and costs to ensure adherence to project requirements and success criteria.
  • Stakeholder Management: Build and maintain strong relationships with key stakeholders, providing regular updates on project status, changes, and progress.
  • Agile & Waterfall Methodology Coordination: Lead Scrum ceremonies in a hybrid Agile environment (Waterfall requirements gathering with Agile development and release).
  • SDLC Governance: Review project artefacts for correctness and completeness, ensuring adherence to SDLC governance processes as per defined models.
  • Project Resourcing & Cost Management: Manage project resourcing, ensuring accurate tracking of actuals and estimates for costing and project progress.
  • Continuous Improvement Support continuous process improvement through lessons learned, retrospective sessions, and implementation of best practices.
  • Project Management Tools: Utilize tools such as JIRA, Asana, and ServiceNow to manage and monitor project progress and documentation.
  • Risk Management & Report Outs : Ensure timely reporting of status, risks, and issues to senior leadership, with clear mitigation strategies in place.
  • Analytical Thinking: Demonstrate excellent communication, analytical thinking, and problem-solving abilities in high-pressure delivery environments.
  • Project Planning & Scheduling: Lead projects from requirements definition through to deployment, ensuring schedules, scopes, budget estimations, and implementation plans are accurately created, along with detailed RAID documentation for risk mitigation.
  • Cross-Functional Collaboration: Coordinate internal and external resources (partners and clients), ensuring effective project execution in collaboration with project staff, and monitoring projects against scope, schedule, and budgets.
  • Progress Monitoring & Adaptation: Analyze project progress and, when necessary, adapt project scope, timelines, and costs to ensure adherence to project requirements and success criteria.
  • Stakeholder Management: Build and maintain strong relationships with key stakeholders, providing regular updates on project status, changes, and progress.
  • Agile & Waterfall Methodology Coordination: Lead Scrum ceremonies in a hybrid Agile environment (Waterfall requirements gathering with Agile development and release).
  • SDLC Governance: Review project artefacts for correctness and completeness, ensuring adherence to SDLC governance processes as per defined models.
  • Project Resourcing & Cost Management: Manage project resourcing, ensuring accurate tracking of actuals and estimates for costing and project progress.
  • Continuous Improvement Support continuous process improvement through lessons learned, retrospective sessions, and implementation of best practices.
  • Project Management Tools: Utilize tools such as JIRA, Asana, and ServiceNow to manage and monitor project progress and documentation.
  • Risk Management & Report Outs : Ensure timely reporting of status, risks, and issues to senior leadership, with clear mitigation strategies in place.

Analytical Thinking: Demonstrate excellent communication, analytical thinking, and problem-solving abilities in high-pressure delivery environments.

Work Experience Requirements:

Must Have:

  • Minimum 8 years of relevant experience as a Project Manager. Ideal 8-10 years’ experience in IT.
  • Proven experience managing at least 2 projects in parallel.
  • At least 2 projects were managed using Agile methodology as a Scrum Master.
  • At least 2 projects were managed in a Waterfall environment as a Project Manager.
  • Demonstrated ability to manage a project end-to-end from initiation to closure.
  • Experience in consulting or client-facing environments, with a focus on managing client expectations and requirements.

Preferred Skills:

• Experience with low code implementations or any business systems implementations.

• Relevant certifications such as PMI, Prince2, SAFe, etc.


EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL’s Human Resources team, as well as our hiring managers.

EXL

About EXL

Choosing a digital partner is about more than capabilities — it’s about collaboration and character.

Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments.

At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.

Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale.

Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact.

We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition.

At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward.

For more information, visit www.exlservice.com.

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
New York, NY
Year Founded
Unknown
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