EXL

Senior Manager

EXL  •  Noida, IN (Hybrid)  •  4 months ago
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Job Description

Job Description – Digital Transformation- Delivery/Project Manager Position Title, Responsibility Level Senior  Delivery Manager Function -  Digital Reports to  SAVP Regular/Temporary:  Regular Grade -  C2 Location  Noida, India Objectives of the Role: We are seeking an experienced Project Manager (PM) to oversee and lead multiple projects concurrently, with expertise in both Agile and Waterfall methodologies. The ideal candidate will have a proven track record of managing two projects in parallel and extensive hands-on experience in agile project management. This role involves managing projects from initiation through to deployment, ensuring successful delivery within scope, budget, and timeline. Responsibilities Project Planning & Scheduling:  Lead projects from requirements definition through to deployment, ensuring schedules, scopes, budget estimations, and implementation plans are accurately created, along with detailed RAID documentation for risk mitigation. Cross-Functional Collaboration:  Coordinate internal and external resources (partners and clients), ensuring effective project execution in collaboration with project staff, and monitoring projects against scope, schedule, and budgets. Progress Monitoring & Adaptation:  Analyze project progress and, when necessary, adapt project scope, timelines, and costs to ensure adherence to project requirements and success criteria. Stakeholder Management:  Build and maintain strong relationships with key stakeholders, providing regular updates on project status, changes, and progress. Agile & Waterfall Methodology Coordination:  Lead Scrum ceremonies in a hybrid Agile environment (Waterfall requirements gathering with Agile development and release). SDLC Governance:  Review project artefacts for correctness and completeness, ensuring adherence to SDLC governance processes as per defined models. Project Resourcing & Cost Management:  Manage project resourcing, ensuring accurate tracking of actuals and estimates for costing and project progress. Continuous Improvement : Support continuous process improvement through lessons learned, retrospective sessions, and implementation of best practices. Project Management Tools:  Utilize tools such as JIRA, Asana, and ServiceNow to manage and monitor project progress and documentation. Risk Management & Report Outs :  Ensure timely reporting of status, risks, and issues to senior leadership, with clear mitigation strategies in place. Analytical Thinking:  Demonstrate excellent communication, analytical thinking, and problem-solving abilities in high-pressure delivery environments. Skills Technical Skills Solid understanding of Gen AI technologies, AI deployment workflows, and basic ML lifecycle, including data pipelines and model evaluation. Hands-on experience with digital transformation tools such as JIRA, Asana, MS Project, and Confluence for sprint tracking, reporting, and collaboration. Familiarity with RPA tools, cloud fundamentals (AWS, Azure), and automation frameworks used in enterprise delivery. Proficient in project lifecycle management, from initiation to post-deployment support, with a focus on continuous improvement. Strong grasp of process design, traceability, and quality assurance in software development lifecycles. Deep expertise in both Agile (Scrum, Kanban) and Waterfall methodologies, with experience in hybrid execution models. Skilled in project planning, task scheduling, and resource allocation, ensuring timely and cost-effective delivery. Strong background in risk assessment, issue management, and scope control in dynamic delivery environments. Ability to effectively adapt project scope, timelines, and priorities based on evolving stakeholder needs and business constraints. Proven ability to manage project documentation, status reporting, and review sessions for internal and client-facing updates. Soft skills (Desired) Excellent communication and interpersonal skills for managing cross-functional teams and building client relationships. Strong analytical and critical thinking skills, with attention to detail in tracking deliverables, KPIs, and project milestones. Ability to collaborate across teams, influence decision-making, and foster a high-performance culture within the delivery team. Education Requirements Graduate PMP/Prince will be preferred – ASM/ SAFe Agile Mandatory  Work Experience Requirements:  Must Have: Minimum 8 years of relevant experience as a Project Manager. Ideal 8-10 years’ experience in IT. Proven experience managing at least 2 projects in parallel. At least 2 projects were managed using Agile methodology as a Scrum Master. At least 2 projects were managed in a Waterfall environment as a Project Manager. Demonstrated ability to manage a project end-to-end from initiation to closure. Experience in consulting or client-facing environments, with a focus on managing client expectations and requirements. Preferred Skills: •      Experience with low code implementations or any business systems implementations. •      Relevant certifications such as PMI, Prince2, SAFe Agile, CPMAI etc.
EXL

About EXL

Choosing a digital partner is about more than capabilities — it’s about collaboration and character.

Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments.

At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.

Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale.

Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact.

We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition.

At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward.

For more information, visit www.exlservice.com.

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
New York, NY
Year Founded
Unknown
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