EXL

Senior Manager

EXL  •  Gurugram, IN (Onsite)  •  5 months ago
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Job Description

Job Title: Manager / Senior Manager – IT Project Manager / Scrum Master (SAS & Insurance Domain) Job Summary : We are seeking a highly driven IT Project Manager / Scrum Master to lead and deliver enterprise-level SAS and data transformation programs. The ideal candidate brings deep expertise in Agile delivery, Jira setup, and managing complex migrations—especially within the Insurance domain, with strong preference for Property & Casualty (P&C) experience. This role is responsible for orchestrating large-scale initiatives from inception to delivery, ensuring quality, agility, and stakeholder alignment throughout. Key Responsibilities: Lead delivery of end-to-end SAS and data platform projects, including large-scale platform migrations (on-prem to cloud, SAS 9.4 to Viya, etc.). Act as Scrum Master for one or more Agile teams, running daily stand-ups, retrospectives, sprint planning, and reviews. Set up and customize Jira and Confluence for Agile project tracking; design custom workflows, dashboards, reporting templates. Engage with Product Owners and business stakeholders to define and prioritize backlogs; drive timely and high-quality sprint deliverables. Track project KPIs and milestones; manage risks, dependencies, and communication plans. Coordinate with cross-functional teams including developers, QA, DevOps, and architects. Facilitate Agile coaching and continuous improvement for team maturity. Drive status reporting and executive-level updates across business and IT stakeholders. Manage vendors, timelines, and budget planning as needed. Demonstrate decision-making, analytical and problem-solving abilities Strong verbal and written communication skills to manage client discussions Familiar with working on Agile methodologies - daily scrum, sprint planning, backlog refinement Required Qualifications: 10+ years of IT project/program management experience with 4+ years as a Scrum Master in Agile environments. Hands-on expertise in SAS ecosystem delivery (e.g., Base SAS, Viya, SAS Grid, SAS on Cloud). Deep experience in Jira administration, configuration, workflow automation, and reporting. Proven success in managing data platform migrations and analytics transformation programs. Strong command of Agile, Scrum, or SAFe delivery practices. Exceptional interpersonal and stakeholder management skills. Bachelor's or Master’s degree in Computer Science, Information Technology, or related fields. Certified Scrum Master (CSM, PSM) and/or PMP/PMI-ACP preferred. Preferred / Value-Add Experience: •        Insurance industry experience is highly preferred, especially within Property & Casualty (P&C) lines of business. •        Familiarity with insurance data domains (policy, claims, underwriting, actuarial models). •        Understanding of regulatory requirements and compliance frameworks in the Insurance sector. •      Exposure to cloud platforms (AWS, Azure) and DevOps tools like Jenkins, GitHub, Bitbucket.
EXL

About EXL

Choosing a digital partner is about more than capabilities — it’s about collaboration and character.

Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments.

At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.

Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale.

Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact.

We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition.

At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward.

For more information, visit www.exlservice.com.

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
New York, NY
Year Founded
Unknown
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