Purpose of the Job

The Senior Logistics Supervisor will oversee daily logistics operations to ensure the efficient and timely delivery of goods. This role involves managing a team, coordinating with various departments, and optimizing logistics processes to enhance service quality and operational efficiency.

• Supervise and mentor logistics staff, providing guidance and support to enhance performance and professional development.
• Oversee daily logistics operations, including warehousing, inventory management, and transportation, ensuring adherence to company policies and procedures.
• Analyze logistics processes to identify inefficiencies and implement improvements to enhance service delivery and reduce costs.
• Collaborate with internal departments, including sales, customer service, and procurement, to ensure seamless logistics operations and customer satisfaction.
• Track and report key performance indicators (KPIs) related to logistics operations, ensuring targets are met or exceeded.
• Monitor inventory levels, conduct regular audits, and ensure optimal stock levels to meet customer demands.
• Manage relationships with external logistics providers, negotiating contracts and ensuring compliance with service level agreements (SLAs).
• Ensure all logistics operations comply with health, safety, security, and environmental regulations and company standards.
• Provide training and development opportunities for staff to enhance their skills and knowledge in logistics and supply chain management.
• Address customer inquiries and resolve logistics-related issues promptly to maintain high levels of customer satisfaction.

Job Requirements - Experience and Education

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• 5 years of experience in logistics or supply chain management, with at least 2 years in a supervisory role.
• Strong understanding of logistics processes, inventory management, and transportation operations.

Leadership Behaviors

Skills