Job Description
About Signant Health
At Signant Health, we help bring life-changing treatments to patients faster. We are a global evidence generation company that supports clinical trials with smart technology, scientific expertise, and hands-on operational support — so better data leads to better decisions in healthcare. We embrace AI and advanced technologies to enhance every aspect of what we do, from data analysis to operational efficiency.
Our teams work at the intersection of science, technology, and patient experience, delivering digital solutions powered by AI innovation that make clinical trials more efficient, more accurate, and more accessible around the world. Trusted by leading pharmaceutical companies and CROs, our platforms and services support studies across more than 90 countries and have contributed to hundreds of new drug approvals.
If you are motivated by meaningful work, global impact, and innovation in clinical research and digital health — including the opportunity to work with cutting-edge AI technologies — you will find purpose and opportunity at Signant Health.
About the Role
Provides coordination inside the Localisation Team. The Senior Localisation Specialists coordinates the localization planning and implementation at study level, and facilitates the delivery of translations deliverables including eCOA, text translations, subtitling, voiceover, and linguistically validated translations for assigned data quality projects. S/he will assume oversight of select projects as assigned. Will also be actively involved in localization services design, effectively participating also in bidding phase and project scoping. Acts as Vendor Manager for the 3rd party Translation Vendors assigned and is a Sponsor-facing role, acting also as internal resource pool manager.
Senior localization specialist is also the 1st level escalation point related to Localization.
KEY ACCOUNTABILITIES - Function
• Is accountable for successful delivery of localisation activities, to meet key project milestones within the expected quality level, whilst adhering to Good Clinical Practice (GCP), Signant Health processes and regulatory compliance.
• Maintains a close working relationship with the project team. Is responsible to assure that key stakeholders / premier client requirements are met and that processes are aligned with Signant Health best practices and consistently applied.
• Key participant in process improvement activities, assuring adherence within the Localisation Team
• Raise quotes, POs, confirm invoices as per internal processes
• Supports the localisation process of eCOA solutions and manuals (eg. Quick reference guides, Device labels, Site manuals for some countries) with translations;
• Support the planning for the localisation team including resource, workload and capacity management. Acts as resource pool manager inside the team.
• Engage with, coordinate and communicate with translation vendors regarding project status and logistics. Act as Vendor Manager over the performance of the 3rd party Translations Vendors assigned
• Prepare project status reports including weekly/monthly metrics for manager and department reporting
• Create an environment with good morale and a strong work ethic, minimizing staff turnover
KNOWLEDGE, SKILLS & ATTRIBUTES
Essential:
• Understanding and/or experience of clinical trials/pharmaceutical industry is an advantage, but not mandatory;
• With at least 3 years office experience;
• Technical background would be an advantage;
• Must have excellent time management, communication (oral and written), and organizational skills;
• Must have solid MS Office Suite experience – Word, Excel, PowerPoint preferred;
• Must be able to communicate effectively with all members of Global Project Management teams
• Able to multi-task and work with multiple team members;
• Must be detail orientated;
Desirable:
• Prior experience in the healthcare industry or clinical research, preferably in more than one therapeutic area or indication (cardiology, oncology, psychiatry, or psychology, etc).
• Good understanding of clinical research and the drug development cycle.
• Can easily communicate with clients and all levels within the organization.
• Prior experience with patient-reported outcome measures (PROs) or Clinical Outcome Assessments (COAs)
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Why Signant Health?
At Signant Health, your work has real impact. Everything we build, support, and deliver helps advance clinical research and bring new treatments to patients faster — improving lives around the world. Our teams combine science, technology, and operational expertise to solve complex clinical trial challenges, and every role contributes to that mission.
We offer a collaborative, global environment where you can grow your career while working alongside experts across clinical, technology, data, and operations, with opportunities to learn, take ownership, and drive meaningful innovation — not just maintain the status quo.
If you are looking for purpose-driven work, smart colleagues, and the opportunity to help shape the future of clinical research and digital health, Signant Health is the place to do it.
At Signant Health, accepting difference isn't enough — we celebrate it, we support it, and we nurture it for the benefit of our team members, our clients, and our community. We are proud to be an equal opportunity workplace and an affirmative action employer, committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. Prior to their start date, all new hires are required to be verified through a thorough background check and identity verification to confirm eligibility for employment.
Unsolicited resumes submitted by agencies or third-party recruiters directly to hiring managers or any Signant Health employee will not be considered and will not obligate Signant Health to any fees or terms associated with the submission.
