Job Description

The Senior Loan Consultant is a seasoned financial professional responsible for originating, managing and coordinating the closing of consumer residential loans in compliance with the Bank’s lending policies, procedures, and agency and investor guidelines. The Senior Loan Consultant acts as an advisor, analyzing applicant creditworthiness, educating clients on loan products, and ensuring compliance with regulations. Key responsibilities include contacting branch referrals, generating leads, educating branch staff, networking with local real estate professionals, and guiding clients through the loan process.

Essential Duties - Salary-plus-commission structure.

• Originate and manage a pipeline of mortgage loans from application to closing, ensuring compliance with company policies, procedures and industry regulations.
• Stay informed about market trends, changes in the industry and regulatory updates to maintain a competitive edge and ensure compliance.
• Advise borrowers on financial status, explain mortgage terms in detail, and structure loan packages to fit individual needs.

• Provide exceptional customer service throughout the loan process, addressing inquiries through assigned branch offices, and resolving issues promptly and professionally.
• Evaluate complex loan applications, credit history, and financial documents.
• Responsible for visiting assigned branches and conducting regular branch staff training sessions along with the Residential Lending team.
• Participate in the department’s goal setting program and requirements set forth by executive management.
• Build and maintain relationships with branch staff, real estate agents, networking with local professionals and grow referral networks.
• Maintain consistent communication with branch staff, department personnel, borrowers and management as needed to ensure clear communication throughout the loan process.
• Work closely with processing and underwriting teams to coordinate the verification of financial documents, credit reports, and asset statements, to accelerate the approval process.
• Other duties as assigned by management. Employees must be willing to assist in all areas of the department.

Complies with all State and Federal Banking regulatory requirements, including but not limited to: BSA, Anti-Money Laundering OFAC, CIP, Financial Elder Abuse Reporting, Sexual Harassment, Information Security, and privacy requirements. This position will elevate suspicious activity to supervisory staff and/or BSA department. Completes compliance and other technical training workshops as assigned.

Required Knowledge

• Privacy Laws
• Bank Secrecy Act
• Minimum ten years loan origination and loan pricing experience.
• Working knowledge of:

• Regulation Z / Truth In Lending Act (TILA)
• Regulation X / Real Estate Settlement Procedures Act (RESPA)
• Regulation B / Equal Credit Opportunity Act (ECOA)
• Regulation V / Fair Credit Reporting Act (FCRA)
• Regulation C / Home Mortgage Disclosure Act (HMDA)
• Regulation G / Secure and Fair Enforcement for Mortgage Licensing Act (SAFE Act)
• Fair Lending: ECOA, Fair Housing Act, California Holden Act, and California Unruh Act

• Basic underwriting, compliance, and agency product knowledge

Basic Knowledge Skills and Abilities

• Ability to manage confidential information with discretion.
• Ability to perform work requires attention to detail.
• Ability to perform simple mathematical calculations.
• Excellent time management
• Ability to work in a fast-paced environment.
• Ability to actively listen and learn.
• Ability to respectfully communicate with Supervisors and Co-workers.
• Ability and desire to foster and interact in a team environment, and willingness to contribute to team efforts.
• Knowledge of all types of loan documentation
• Excellent Customer Skills
• Excellent Telephone Skills
• Excellent Communication skills (verbal & written)
• Organizational Skills
• Negotiation Skills
• Thoroughness
• Critical Thinking, Judgment & Problem-Solving Skills.

Officer Title Eligibility

For qualified positions, the Bank may designate an Officer Title to an employee who seeks and/or meets defined competencies for an eligible position. This position does not qualify for an officer title.

Equipment Operated

• Telephone
• Desk Top Computers
• Standard Office Equipment (copiers, fax machines)

Physical Requirements & Work Environment

• Requires repetitive movement.
• Requires standing and/or sitting for prolong periods of time.
• Requires lifting 25 lbs.
• Requires using hands to handle, control or feel objects.
• Office setting w/controlled temperature

Education and Experience

• High School Diploma or equivalent required
• Associate degree or bachelor’s degree in finance/business preferred.
• Minimum 10 years loan origination

MLO Requirement

The requirements of this position have been identified to include actions or activities that meet the definition of mortgage loan originator (MLO) under the Secure and Fair Enforcement for Mortgage Licensing Act (S.A.F.E Act). Maintaining an active loan originator ID issued through the National Mortgage Licensing System (NMLS) Registry is a mandatory requirement of this position.

Minimum Absence Requirement

As a part of the Bank’s internal control systems, employees holding sensitive positions are required to be absent from their duties for a minimum of two consecutive weeks each year. This position has been deemed to meet the test for a sensitive position, and therefore you will be required to meet the minimum absence requirement annually.

This job description is not intended to be all-inclusive, and employees will be required to perform additional related work duties as assigned by their immediate supervisor and/or management.

Farmers and Merchants Bank of Long Beach reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.