Job Description
What is Landstar?
Landstar stands for safe, secure and reliable transportation services delivered by our unique network of small business owners. Independent agents and capacity providers operating under the Landstar umbrella enjoy the strength and support of one of the industry’s most stable and successful companies. Our network of independent entrepreneurs provide customers with personalized service at the local level with the global reach and resources of a multi-billion dollar company.
Location: Onsite in Jacksonville, FL
Schedule: Monday – Friday 8-5
Salary Range: $75,000 - $85,000 annually based on experience
What work will you perform?
As a Senior Claim Specialist, you will play a critical role in protecting one of North America's leading transportation companies by investigating, evaluating, and resolving complex commercial auto liability claims involving bodily injury and property damage. You'll manage claims through all phases of the process—from initial investigation through litigation and resolution—while partnering closely with attorneys, experts, vendors, and senior leadership.
This position is ideal for an experienced claims professional seeking greater ownership of their files, exposure to complex trucking and transportation claims, and the opportunity to directly influence claim outcomes and litigation strategy. In return, you'll join a stable, industry-leading organization that values expertise, professional development, and collaborative decision-making.
Essential Responsibilities:
• Review initial information and identify involved parties and potential exposures after confirming insurance coverage available
• Obtain, verify, and preserve documents and discovery items to formulate liability and damages decisions while considering applicable rules and laws of the accident venue
• Assign vendors and experts for specific assignment as needed.
• Monitor adequacy of all claim reserves; adjusting within authority level or notify management of needed increase
• Make timely liability decisions and set appropriate strategy for resolution
• Work closely with defense counsel to direct litigation activity, adequacy of resolution strategy, and respond timely to litigation discovery requests. (Requests for Admission, Request for Production and Interrogatories).
• Participate in arbitrations, mediations, settlement conferences and trials when requested, which may include out of state and overnight travel
• Ensure claim activity, reserves, and payments are timely documented within the claims management system
• Work closely with management on potential high exposure claims and files in litigation, and timely identify and report high exposure files to senior management and excess insurers
• Submit information timely to CMS/Medicare, ISO, OFAC, MVTIS, etc and identify fraud indicators for submission to SIU
Required Minimum Experience and Education:
• 3 years of litigation claims experience
• Current 6-20 all lines license
Preferred Experience and Education:
• 5 years litigation claims experience
• Bachelor’s Degree or equivalent experience
Knowledge, Skills, and Abilities:
• Ability to interpret contracts and Commercial Auto/Trucking policies relating to Auto, GL, UM/UIM, and PIP/No-Fault claims
• Understand and apply tort and contractual law and moderate to superior understanding of legal terms, civil procedures, and concepts
• Proficient with technology to include all Microsoft Office products, claims management systems, and external sites such as ISO, ExamWorks, ARMS, etc.
• Ability to quickly recognize potential risk exposures resulting from accidents and demonstrated sound judgment and decision-making abilities
• Ability to write captioned management reports that conform to prescribed style and format
• Ability to effectively present information to senior management, claims committees, or other professional groups
• Ability to analyze monthly key performance indicators and address deficiencies
Why work at Landstar?
Landstar is seeking hard-working and dedicated employees committed to exceeding the expectations of those we serve. We employ a highly diverse workforce and welcome employees from all cultures and backgrounds to our team.
Our workplace culture is second-to-none. Landstar provides a safe and professional work environment in which to thrive and grow. We offer competitive compensation, robust benefit plans including affordable medical plans, employer 401(k) match, paid time off, tuition assistance and much more.
If you want to be part of a top-notch transportation company with an emphasis on safety, service, teamwork, and dedication then Landstar is the place for you!
Landstar is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by federal, state or local laws. Landstar will provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should send an e-mail to employment@landstar.com.
Privacy Policy
Landstar uses application information only for employment related purposes, including background investigations and regulatory compliance. Landstar will not disclose the information to any other person or entity, unless compelled by force of law. Landstar stores your application information on computers operated by Ceridian. This on-line application software is provided by Ceridian under an agreement which specifies that Ceridian will not disclose or make any use of application information stored on its secure servers.
