Job Description

THE ROLE & THE TEAM

As a Senior Learning Manager in the Tech Academy team, you will shape Zalando’s learning landscape and accelerate the professional growth of our tech talent. You strongly believe in the importance of a vibrant and inclusive tech learning culture, and know what it takes to get there. Partnering closely with senior tech leadership, and subject matter experts (SMEs) across tech job families, you will help the organisation build strategic capabilities and drive engaging community and continuous, high-impact knowledge sharing at scale.

Note: This is a maternity/parental leave cover role offered with a fixed-term contract based in Berlin.

Please note that this is a parental leave replacement, limited to a duration of 12 months. If you are currently on a permanent contract with the company, you will retain your existing contract while being temporarily assigned to this role. This means you will be expected to secure another internal position before the end of the assignment; the company will support you in this process. As this is a fixed-term assignment, if the role is at a higher grade than your current position, no formal promotion will be granted. Instead, you will take on the role in an interim capacity, and a functional allowance may be considered for the duration of the assignment.

INCLUSIVE BY DESIGN

If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!

At Zalando, our vision is to be the leading European technology platform for fashion and lifestyle – one that thrives on diversity and is truly inclusive by design. We believe that diverse teams fuel innovation and creativity, and we actively seek out talent from all backgrounds.

We actively seek to reduce bias in our hiring and employment processes, focusing on your qualifications, skills, and contributions. To support this, we kindly ask that you refrain from including personal details such as your photo, age, or marital status in your CV, ensuring a fair and equitable evaluation based solely on your abilities and potential.

We are committed to providing an exceptional and accessible candidate experience for everyone. If you require any accommodations to support you throughout the hiring process, please let us know – we are here to assist you.

Discover more about our commitment to creating a diverse and inclusive workplace: https://jobs.zalando.com/en/our-culture/diversity-and-inclusion

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

• Learning strategy: Design, launch, manage and coordinate bespoke learning activities and tailored programs - including our monthly tech onboarding programs. Build roadmaps that align Tech Academy’s offerings with evolving business priorities.
• Needs assessment and evaluation: Identify and assess future and current learning needs of tech-related roles within Zalando. Define clear success metrics and apply data-driven evaluation methods to track learning effectiveness, optimise offerings, and demonstrate business impact across Tech Academy initiatives.
• AI and learning technologies: Leverage and utilise AI functionalities in your day-to-day work to create, optimise and design products and processes. You are familiar with online learning platforms and L&D tools (e.g., Workday Learning), and maintain a keen understanding of global corporate learning trends and how AI is changing the learning and development landscape.
• Stakeholder & community collaboration: Act as the strategic L&D partner for senior tech leadership and SMEs. Guide and support our subject matter experts (SMEs) in producing effective learning products by applying instructional design and adult learning methodologies.
• Learning culture and community building: Drive learning culture across the tech organisation through targeted communications, internal tech conferences, and interactive community events that spark informal knowledge exchange and strengthen employee engagement.

WE’D LOVE TO MEET YOU IF

• You have a proven track record in designing and scaling learning programs within a corporate environment, backed by sound knowledge of effective L&D and AI methodologies (ideally with a degree in education, human resources, or equivalent practical experience).
• You have experience working in tech organisations and demonstrate high technical literacy. A background in engineering or a solid understanding of software and technical concepts is a plus.
• You demonstrate a strong ability to manage multiple projects simultaneously, and prioritise your time effectively in a fast-paced environment.
• You are a natural communicator who is passionate about creating memorable learning experiences and driving engagement for our diverse tech community. You will be a connector between our key stakeholders while building strong and high-trust relationships across the organisation.
• Fluency in both written and spoken English and strong public speaking and facilitation skills is required for this role.

OUR OFFER

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

• 27 days of holiday a year to start for full-time employees (+1 day for every calendar year up to 30 days)
• 2 paid volunteering days a year
• Employee shares programme
• 40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
• Relocation assistance available (subject to prior agreement)
• Family services, including counselling and support
• Health and wellbeing options (including Wellhub, formerly Gympass)
• Mental health support and coaching available
• Drive your development through our training platform and biannual peer-to-peer review