Senior Learning Manager
Leads the design, development, and execution of strategic learning initiatives that builds organizational capability and accelerate business performance. Partners directly with business leaders to assess learning needs and identify development solutions aligned to business objectives.
This role manages key learning programs and workstreams, driving the creation of new skillsets, onboarding frameworks, and functional training. The individual will lead a team and influence stakeholders to deliver measurable learning outcomes.
The ideal candidate would be a strategic thinker, problem solver, experienced facilitator and a relationship builder who is adept at innovating and staying agile in approach while managing risk and exercising good judgment. Additionally, the candidate should have excellent project and program management skills and is able to navigate autonomously in an ambiguous, fast-paced and matrixed environment. The individual will have the opportunity to coach, mentor and manage junior associates on the team.
General Responsibilities:
Lead the design and execution of learning solutions aligned to the businesses strategies, with a focus on building specialized capabilities and accelerating associate development
Proactively meet with internal business clients to fully understand their business strategies and learning needs
Identify and design integrated learning solutions to fill performance and development gaps using adult learning methodologies and training techniques
Provides strategic direction and coaching for team
Monitor the work of other learning resources working on mutual projects and provide feedback, coaching and guidance as needed
Coach and support junior learning professionals to grow their consulting and learning design capabilities
Basic Qualifications:
Bachelor's Degree
At least 3 years of experience working in the learning & development industry
At least 3 years of experience in learning consultation
At least 3 years of experience in learning curriculum design and development
At least 3 years of experience managing the execution of training programs
Preferred Qualifications:
Bachelor's Degree in Adult Education or Human Resources
5 years of experience in training needs assessment and design
5 years of experience in client consulting / performance consulting
5 years of leading project teams
3 years of experience in Commercial Banking
Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $163,900 - $187,100 for Sr. Learning ManagerRiverwoods, IL: $149,000 - $170,000 for Sr. Learning Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
