Job Description

About the role

Senior Leader – Product Originations is an opportunity for a technology leader ready to bring their experience to a strategic, high-impact role. You'll join our Technology and Transformation team, responsible for our Lending, IDV and Enterprise Content Management platforms. This is a leadership role guiding Developers, Technical Leads and System Analysts, where you'll help shape delivery methodology, team capability, vendor partnerships, budget and ways of working.

We're looking for someone who enjoys building strong teams and platforms just as much as building strong relationships — someone who leads with clarity, supports their people's growth, and brings good judgement to complex technical and organisational decisions.

Key Responsibilities:

• Build and support a high-performing technology team, creating a culture of accountability, collaboration, continuous learning, and growth through coaching, mentoring and succession planning
• Help shape platform strategy and roadmap in partnership with the wider team, ensuring alignment to business goals and long-term scalability
• Work closely with architecture, delivery teams, and senior stakeholders on platform design decisions, performance improvements, and new ways of working
• Support platform reliability and operational excellence, including monitoring, lifecycle management, disaster recovery, capacity planning, and incident management
• Help ensure platforms remain secure, compliant, and aligned with cyber security frameworks, access controls, and regulatory requirements
• Contribute to risk, compliance, and governance activities — maintaining strong controls, supporting audits, and fostering a healthy risk culture
• Champion continuous improvement through data-driven insights and collaborative operational reviews
• Manage vendor relationships, contracts, and service performance to support delivery quality and SLA outcomes
• Support financial management of platforms, including budgeting, forecasting, and getting the most value from technology investments

About you

You're a technology leader who cares about building secure, stable, customer-focused systems and supportive teams. You don't need to tick every box below — if you bring strong leadership and a good foundation in most of these areas, we'd love to hear from you.

Key Skills:

• Strong technical skills, ideally from a development background.
• Familiarity with low code / no code platforms.
• Proven ability to lead technical teams to good outcomes.
• Commercially savvy and have managed a budget.
• Eagerness to lean in and be hands-on technically when needed.
• Strong communication and relationship-building skills, comfortable working with stakeholders at all levels
• Experience working in agile delivery environments
• Comfort managing multiple stakeholders, including vendors and change partners
• A collaborative approach to compliance and risk, working alongside Service Owners
• Experience supporting hybrid teams, including internal staff and service providers (including offshore team members)
• A genuine team player who enjoys helping others succeed

Who are we?

It's an exciting time to join our organisation! On 1 March 2023, two of Australia's most successful member-owned banking organisations merged to form People First Bank – powered by Heritage and People's Choice. We are Australia's leading mutual banking organisation and a genuine, member-owned alternative to the major banks.

We exist to create a better future for our members and the communities in which they live.

We are 100% member owned, with approximately 720,000 members and 1,900 employees. We have dual head offices in Adelaide and Toowoomba, and 95 branches across South Australia, Victoria, New South Wales, Queensland and the Northern Territory, trading under two brands, Heritage Bank and People's Choice.

When you come to work with us, you'll be joining a team of inclusive, friendly, and motivated employees who value making a difference every day for our members, community, and the planet. We are committed to creating an outstanding working environment where you feel supported, can continue to develop and are proud advocates of our members and our business. 

Benefits of working for us 

We believe the little extras can make a big difference in supporting your success. That's why we offer great incentives and benefits including:

Extensive range of financial and lifestyle benefits, including (but not limited to):

• Paid parental leave and special leave provisions

• Flexibility and hybrid working arrangements anywhere within Australia

• Employee banking benefits and discounted insurances

• Career development opportunities, and ongoing training, coaching and support

• A dedicated Employee Assistance Program for you and your family to access in times of need

• Paid volunteering days and access to a diverse range of community and charitable initiatives

If this sounds like youand we sound like a good fit, then this is the next step in your career. Click 'Apply' now and submit your application, including a cover letter and current resume by 19th July 2026

We are committed to diversity and inclusion and support candidate requests for adjustments to enable everyone to equitably participate in our selection process.