Job Description

About the role

We have a unique opportunity for a highly skilled Senior Leader – Product Originations to join our Technology and Transformation team in a strategic role responsible for all the Lending, IDV and Enterprise Content Management platforms within the bank. This is a technical leadership role that manages Developers, Technical Leads and System Analysts.

In this multi-faceted role you will also be responsible for identifying, establishing and implementing the delivery methodology, the skills, capacity (people and technology), vendors, budget and operating rhythm.

Key Responsibilities:

• Lead and develop a high-performing technology team, fostering a culture of accountability, collaboration, continuous improvement, and capability uplift through coaching and succession planning.

• Own and drive the platform strategy and roadmap, ensuring alignment to organisational objectives, measurable business outcomes, and long-term scalability.

• Partner with architecture, delivery teams, and senior stakeholders to guide platform design decisions, optimise performance, and embed new ways of working.

• Oversee platform reliability, resilience, and operational excellence, including monitoring, lifecycle management, disaster recovery, capacity planning, and incident management.

• Ensure platforms are secure, compliant, and operated in line with cyber security frameworks, identity and access management controls, and regulatory obligations.

• Lead risk, compliance, and governance activities by maintaining effective controls, supporting audits, managing remediation activities, and promoting a strong risk culture.

• Drive continuous improvement initiatives through data-driven insights, operational reviews, and implementation of best practices across platforms and services.

• Manage vendor relationships, contracts, licensing, and service performance to ensure delivery quality, SLA adherence, and alignment with business objectives.

• Oversee financial management of platforms and services, including budgeting, forecasting, cost optimisation, and maximising value from technology investments.

About you

You are a proven senior technology leader with solid lending experience and a track record of delivering secure, stable, and customer-centric platforms aligned to business objectives. You bring strategic leadership, technical expertise, and a continuous improvement mindset to drive high-performing teams, stakeholder satisfaction, and exceptional customer experiences.

Key Skills:

• Experience leading teams on lending platforms in retail banking (home loan, personal loan and credit card applications / assessment process).

• Experience in Simpology or NextGen will be highly regarded

• Previous hands on technical experience will be an added advantage

• Excellent communication, negotiation, and interpersonal skills to effectively collaborate with stakeholders at all levels, both technical and non-technical.

• Working knowledge of the credit assessment process.

• Demonstrated experience in agile delivery methodologies.

• Demonstrated experience in managing multiple internal and external stakeholders, including vendors and change delivery.

• Demonstrated experience ensuring all environments and processes are compliant and risk assessed, working closely with Service Owners.

• Strong experience in managing a hybrid team that include internal employees and service providers (inclusive of offshore team members).

• Excellent team player and proven track record of building successful teams.

Who are we?

It's an exciting time to join our organisation! On 1 March 2023, two of Australia's most successful member-owned banking organisations merged to form People First Bank – powered by Heritage and People's Choice. We are Australia's leading mutual banking organisation and a genuine, member-owned alternative to the major banks.

We exist to create a better future for our members and the communities in which they live.

We are 100% member owned, with approximately 720,000 members and 1,900 employees. We have dual head offices in Adelaide and Toowoomba, and 95 branches across South Australia, Victoria, New South Wales, Queensland and the Northern Territory, trading under two brands, Heritage Bank and People's Choice.

When you come to work with us, you'll be joining a team of inclusive, friendly, and motivated employees who value making a difference every day for our members, community, and the planet. We are committed to creating an outstanding working environment where you feel supported, can continue to develop and are proud advocates of our members and our business. 

Benefits of working for us 

We believe the little extras can make a big difference in supporting your success. That's why we offer great incentives and benefits including:

Extensive range of financial and lifestyle benefits, including (but not limited to):

• Paid parental leave and special leave provisions

• Flexibility and hybrid working arrangements

• Employee banking benefits and discounted insurances

• Career development opportunities, and ongoing training, coaching and support

• A dedicated Employee Assistance Program for you and your family to access in times of need

• Paid volunteering days and access to a diverse range of community and charitable initiatives

If this sounds like youand we sound like a good fit, then this is the next step in your career. Click 'Apply' now and submit your application, including a cover letter and current resume by 14 th June 2026

We are committed to diversity and inclusion and support candidate requests for adjustments to enable everyone to equitably participate in our selection process.