Job Description

• Make a meaningful impact protecting customers from evolving financial crime threats.
• Build and lead high-performing teams while influencing key stakeholders.
• Enjoy diverse, challenging work in a collaborative and purpose-driven team.
  

About the role

We're seeking an experienced operational leader to lead our newly created Financial Crimes Monitoring & Investigations function.
Created as part of a significant transformation program, this role will strengthen our financial crime capability and support operationalisation of evolving regulatory and industry requirements. Reporting to the Head of Financial Crime Operations, you will shape the future operating model, build organisational capability, and lead the monitoring, investigation and operational response to financial crime risks including fraud, scams, AML/CTF, sanctions, bribery and corruption.

Your key responsibilities will include:
• Leading the development and ongoing maturity of the Financial Crimes Monitoring & Investigations function.
• Overseeing a 24/7 monitoring and investigations capability, ensuring effective prioritisation and management of financial crime alerts and cases.
• Driving continuous improvement, automation and operational efficiency initiatives.
• Providing advice and insights on emerging financial crime risks and trends.
• Building strong relationships with key stakeholders.
• Developing high-performing teams and fostering a strong risk and compliance culture.

This is a rare opportunity to build and shape a critical function during a period of significant transformation.

You'll have the opportunity to influence strategy, implement leading practices, drive innovation, develop high-performing teams and play a key role in protecting our customers and organisation from financial crime threats.

About You

You are a collaborative and influential operational leader with strong judgement and a passion for developing high-performing teams. You thrive in complex environments, build trusted relationships with internal stakeholders, and are motivated by driving meaningful change and protecting customers from financial crime.

You will also bring:

• Extensive experience leading financial crime operations and investigations.
• Deep knowledge of AML/CTF, sanctions, fraud, scams, bribery and corruption frameworks, and the Australian regulatory environment.
• Proven success leading high-performing operational teams and delivering transformational change.
• Experience driving process improvement, operational efficiency and automation initiatives.
• Strong stakeholder management, influencing and communication skills, with the ability to engage effectively across all levels of an organisation.
• Excellent analytical, problem-solving and decision-making capabilities.

Qualifications

Qualifications in Financial Crime, Risk Management, Business, Commerce, Law or a related discipline are highly regarded, along with professional certifications such as CAMS, CFE or equivalent.

Location

As our operational teams are based in Adelaide, Toowoomba and Brisbane, candidates from these locations are highly welcomed as well as Sydney and Melbourne based applicants.

Why you’ll love working with us:

People First Bank – our new brand – says exactly what we’re all about: people. We're committed to supporting and growing our team and creating an outstanding work environment.

You’ll have access to financial and lifestyle benefits to support your success and individuality:

• Flexibility and hybrid working arrangements.
• Extend your salary with discounts on banking, health insurance, and shopping across Australia.
• Advance your career with training, study support, and project opportunities.
• Competitive leave benefits that empower employees to take time for themselves and loved ones.
• Wellbeing support with our Employee Assistance Program, wellbeing leave, mental health app, and mental health ambassadors’ program.
• Make a difference with paid volunteering, Workplace Giving, and diverse community initiatives.
• Be recognised for your contributions through our peer-driven recognition program.

A bit about People First Bank:

In March 2023, People’s Choice and Heritage Bank merged to form Heritage and People’s Choice Limited - Australia's leading mutual bank. We are now on an exciting journey to bring together our products, services, and technology under a single brand - People First Bank.

We have over 700,000 members and 1,900 employees, with dual head offices in Adelaide and Toowoomba, an Australian-based contact centre and branches across five states.

With a vision ‘To deliver positive change through banking’, People First Bank serves members and contributes to the community, while offering an inclusive, flexible work environment. We’re big enough to make an impact; but agile enough to influence and do interesting work.
Apply online now:

If this sounds like you, this could be the next step in your career. Click 'Apply' now and submit your application, including a cover letter and current resume.

We are committed to diversity and inclusion and support candidate requests for adjustments to enable everyone to equitably participate in our selection process.