At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
The Workforce Planning Leader is responsible for designing and executing workforce planning strategies to enable the successful delivery of transformation initiatives across an enterprise-scale workforce of ~700 resources within the Transformation Delivery Hub.
This role provides end-to-end leadership of the workforce planning function and team, ensuring the right capability, capacity, and workforce mix is in place to support current and future delivery demands. The role bridges strategic workforce planning with operational delivery needs at scale, delivering insights, forecasting, and workforce solutions that optimise productivity, manage risk, and enable adaptive, scalable transformation outcomes in a dynamic environment
Role Type: Permanent
Role Location: Melbourne
Work Hours: Full Time
As a Business Performance, Analytics & Reporting Lead, you will:
• Monitor and analyse business performance and wider metrics across the Business to provide visibility of current state and ensure strategic priorities are being delivered on supporting a focus on good customer outcomes and continuous improvement.
• Lead the regular business performance review process for the Business working with key stakeholders across Finance, Product and Frontline teams
• Identify and implement changes to streamline team processes and reporting enhancements liaising with appropriate channels and stakeholders
• Develop and manage strong internal stakeholder relationships to a Senior Leadership level
• Contribute to the development of a strong risk culture and environment of continuous learning and improvement across
To grow and be successful in this role, you will ideally bring the following:
Must have-
Extensive experience in workforce planning or resource management
Proven experience leading teams and/or workforce planning functions in complex organisations
Demonstrated experience managing enterprise-scale workforce environments (500+ resources preferred)
Good to have
Background in consulting, transformation, or portfolio management
Familiarity with data analytics and visualisation tools (e.g. Power BI, Tableau)
Capabilities
Strategic thinker with strong commercial acumen
Outcome-focused with a continuous improvement mindset
Qualifications
Bachelor’s degree in Business, Human Resources, Finance, Economics, or a related discipline
Strong proficiency in data analysis and workforce planning tools (e.g. Excel modelling, Power BI, workforce planning systems)
You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.
To find out more about working at ANZ, visit https://www.anz.com.au/careers You can apply for this role by visiting ANZ Careers and searching for reference number 120554 .
14/08/2026, 11.59pm, (Melbourne Australia)

ANZ has a proud heritage of more than 180 years.
Our purpose is to shape a world where people and communities thrive. That is why we strive to create a balanced, sustainable economy in which everyone can take part and build a better life.
We employ more than 50,000 people and have our global headquarters in Melbourne.
ANZ is among the top 4 banks in Australia, the largest banking group in New Zealand and Pacific, and among the top 50 banks in the world.
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