Job Description

Oak Hill has been enhancing the lives of people with disabilities since 1893! We invite you to join our team of highly committed professionals. Founded in 1893 by trailblazer and visionary, Emily Wells Foster, Oak Hill has over 129 years of experience providing the highest quality services to people with varying disabilities. Oak Hill sets the standard, partnering with people with disabilities, to provide services and solutions promoting independence, education, health, and dignity.

About the Role
As a Senior Investigation Specialist, you will serve as the lead investigator for allegations of abuse, neglect, and other reportable incidents. This role requires objectivity, attention to detail, and a commitment to fairness as you gather evidence, conduct interviews, and develop comprehensive investigative reports in collaboration with internal teams and state agencies.

Key Responsibilities
• Conduct timely, thorough, and unbiased investigations into allegations referred by state oversight agencies (DDS, DCF, etc.)
• Collect and analyze documentary, testimonial, and supporting evidence
• Develop detailed investigative reports with findings, recommendations, and supporting exhibits
• Collaborate with internal departments and external partners to ensure compliance and accuracy
• Provide follow-up on recommendations from regulatory agencies
• Support the Investigation Oversight and Compliance Supervisor with caseload management, case review, and guidance on complex investigations
• Assist with training and provide direction to investigation staff as needed

What Success Looks Like
• High-quality, person-centered and culturally responsive investigations
• Timely completion of reports in compliance with regulatory standards
• Strong collaboration with families, guardians, and state agencies
• Improved outcomes and satisfaction among stakeholders

Qualifications
Minimum Requirements:
• Bachelor’s degree in Psychology, Social Work, or a related Human Services field
• At least 5 years of experience in the I/DD field
• 2–3 years of investigative experience
• Certified Investigator through the Connecticut Department of Developmental Services (DDS)
Preferred:
• 5+ years of investigative and/or supervisory experience

Key Skills & Competencies
• Ability to remain objective and fact-focused in sensitive situations
• Strong written and verbal communication skills
• Emotional intelligence and professionalism in high-stress environments
• Excellent time management and organizational skills
• Ability to maintain confidentiality and adapt to feedback
• Flexibility to travel throughout Connecticut as needed

We support equality for and advancement of all people, based on their qualifications and actions alone, without regard to color, gender, age, religion, national origin or disability.

Our company is dedicated to fostering an inclusive environment. If you need a reasonable accommodation to participate in the job application or interview process, please reach out to total.rewards@oakhillct.org. We will make every effort to accommodate your needs in accordance with applicable laws and our commitment to accessibility and inclusion.

An Equal Opportunity Employer.