Job Description

In this senior leadership role, you’ll drive end-to-end outcomes—architecture, reliability, performance, automation, and operational excellence—while partnering across infrastructure, application, and security teams to deliver resilient, scalable solutions.

As a Senior Lead Infrastructure Engineer at JPMorgan Chase within the Mainframe and Midrange Engineering team, you will be responsible for the design, management, and deployment of enterprise SAN fabrics within the Mainframe and Midrange Engineering team.

Job Responsibilities

• Design, implement, and manage enterprise SAN fabrics, with a focus on Brocade and Cisco environments.
• Configure and maintain FCIP tunnels, ISLs, FICON, and Fiber Channel protocols to support mainframe and midrange systems.
• Perform zoning, provisioning, and decommissioning of SAN resources as required.
• Analyze logs and troubleshoot SAN infrastructure issues, ensuring rapid resolution and minimal impact to business operations.
• Utilize SAN management tools such as SANnav for monitoring, configuration, and performance tuning.
• Leverage automation and alerting tools (e.g., MAPS, NetCool) to proactively identify and resolve issues.
• Participate in change management processes using tools such as ServiceNow, ensuring all changes are documented and compliant with organizational policies.
• Collaborate with cross-functional teams to support project delivery, capacity planning, and disaster recovery initiatives.
• Document procedures, configurations, and troubleshooting steps to ensure knowledge sharing and operational continuity.
• Stay current with industry trends and emerging technologies to recommend improvements and best practices.

Required qualifications, capabilities and skills

• Bachelor's degree in Computer Science, Engineering, or related field; advanced degree or equivalent industry experience.
• Proven experience in designing, deploying, and managing enterprise SAN fabrics (Brocade and Cisco).
• Strong knowledge of FCIP tunnels, ISL, FICON, Fiber Channel protocol, and zoning.
• Experience with SAN management tools such as SANnav.
• Expertise in log analysis and troubleshooting SAN infrastructure issues.
• Familiarity with automation and alerting tools (e.g., MAPS, NetCool).
• Experience with change management tools such as ServiceNow.
• Solid understanding of Mainframe and Midrange environments.
• Excellent problem-solving and analytical skills.
• Strong communication and documentation abilities.

Preferred Qualifications

• Experience with scripting or automation in SAN environments.
• Exposure to large-scale enterprise IT environments.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans