Job Description

We are currently seeking a Senior LCE Underwriter to join our team.

Under general direction, underwrites and approves/declines mortgage broker and branch applications within assigned limits, communicates lending decisions to brokers and applicable branch staff, and provides solutions to challenging credit applications. Works closely with brokers and branch advisors on underwriting issues to strengthen relationships, ensuring growth targets of the LCE are met.

Here’s what would be included as a part of your typical day

1. Underwriting: Ensures the quality of applications received by reviewing and adjudicating (approving/declining) mortgage applications by adhering to Tru Cooperative Bank policies and procedures and Mortgage Brokers Guidelines within assigned limits. Reviews all deals outside of Underwriters lending limits or due to policy exceptions and make any recommendations to the Manager(s), Retail Credit for approvals. Underwrites more complex deals (construction, etc.). Works independently and uses sound judgment to make lending decisions.
2. Broker/Branch Relations: Maintains and strengthens relationships with brokers and branches, communicates underwriting guidelines and policies, and seeks opportunities to develop new relationships. Works independently under the guidance of management in the LCE and acts as the main contact for branches in the absence of Assistant Manager, LCE. Oversees the LCE operations process by providing guidance to LCE underwriters and administrators.
3. Process Excellence: Works independently under the guidance of the Manager & Assistant Manager, LCE and act as the main contact for brokers/branches in the absence of the Manager, LCE. Analyzes, recommends solutions and/or resolves complex problems referred by staff members relating to sales and service delivery; approves loans in excess of underwriter’s lending limits. Fully accountable for meeting financial performance, quality and service delivery targets for the LCE. Responsible for the LCE Audit process.
4. Stakeholder Management: Delivers exceptional service to internal and external stakeholders (central loans administration team, retail branches and brokerages) by determining their needs and responding to inquiries in a timely, efficient, and courteous manner.

Required Skills, Experience & Qualifications

• College Trade or Tech School Diploma (2 years) in a related field or equivalent combination of education and experience required
• Bachelor’s Degree preferred
• 3 years experience as a retail lender in a financial institution including 2 years in an underwriting role required
• Credit Union experience preferred
• Basic knowledge of project management preferred
• Take responsibility for self-development and continuous learning to achieve required knowledge for the job.
• Proven organizational, time management and communication skills
• Ability to apply sound judgement and make decisions independently
• Expert knowledge of Banking Systems, and Loans Origination System
• Strong PC literacy with demonstrated MS office experience using a wide range of MS applications.
• Strong knowledge of Internet & Web Based Applications, Banking Systems, and Loans Origination System
• Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.

What’s in it for you:

First, we strive to make our team members feel genuinely rewarded. You’ll have:

• Mental health coverage and resources
• Customizable health benefits, as well as topped-up parental leave
• Performance-based compensation, employee banking advantages and group RRSP matching
• Vacation time and flexible work arrangements to support your lifestyle

We are committed to providing a fair, equitable, and competitive rewards package that reflects the value an individual brings to our organization. The compensation mentioned in this job posting should serve as a guide. The total cash compensation earned may vary based on a variety of factors including bonuses and/or incentives, an individual’s skills and experience, and may correlate with performance in the role.

We also provide and encourage opportunities for our employees to make a meaningful impact. After all, as a credit union we’re powered by giving back—in big ways and through small gestures. That's why we offer employees paid time off to volunteer, partner with thousands of local charities, build long-lasting relationships that help our members get ahead and commit to environmental, social and governance (ESG) practices.

By joining our team, you’ll be able to elevate your potential. Wherever your own purpose leads, we’re here to support you with award-winning in-house training programs, access to LinkedIn Learning, and reimbursement for external courses to help you get ahead.

Take the next step in your career as part of our team. Apply for this opportunity!

Candidates, please note: if you are being considered for this role, you will be required to complete a background check, such as employment verification, credit check and criminal record check.

Diversity, Equity, Inclusion & Belonging

At Tru Cooperative Bank, we embrace diversity regardless of gender identity or expression, sexual orientation, religion, race, ethnicity, age, diverse ability, and any aspect that makes someone unique. Inclusion is woven through our organization, from our employee-led network groups, hiring practices and education programs that address barriers and continually grow our equitable, diverse and inclusive culture.

We encourage people who are from equity-deserving groups to apply for a career with us, including women or non-binary people, persons with diverse abilities, Black, Indigenous Peoples, People of Colour and members of 2SLGBTQIA+ communities.

If an accommodation would help you during the process of applying or interviewing for a career with us, please let us know how we can assist you, whether it’s preparing materials in an alternate format, booking an accessible meeting room or other arrangement.

Your individuality is welcome here.

About Us

We’re a financial cooperative that does things differently. We provide time-tested advice that helps our members feel optimistic about their future, and we offer comprehensive banking solutions that enable people to confidently reach their goals. With the financial strength and extended branch network of a large financial institution, we maintain local connections to our communities and take a unique grassroots approach to service. Our more than 250,000 members and approximately 1,250 employees operate from 45 branches throughout the province of BC, under the Envision Financial, Valley First, Island Savings and Enderby & District Financial brands. Visit firstwestcu.ca for more information on Tru Cooperative Bank.

Please know we appreciate your interest in us but only candidates selected for an interview will be contacted.