Job Description

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About this role

If you thrive in a fast-paced environment and are looking for an opportunity to develop your human resources career, then Carrier has a great opportunity for you! We are seeking a high-energy, motivated, and self-driven HR professional to drive key human resources and labor relations initiatives and promote a high-performance, engaged culture in one of our largest manufacturing facilities at Carrier. Our Indianapolis facility is transforming into a furnace center of excellence with focus on innovation, customer experience and talent and we are looking for someone who is ready to join, make a change and grow their career during this time. This position reports directly to the Associate Director, Human Resources.

Key Responsibilities

• Partner with the plant leadership team and the labor relations team to create and deliver proactive HR and labor strategies

• Administer, coach, and train supervisors on executing the collective bargaining agreement and performance management

• Research and prepare arbitrations and labor litigation cases; lead third step grievance process and identification of broader resolutions

• Research and investigate complex labor and employee issues, and if necessary, coordinate efforts with corporate HR and/or legal on recommendations

• Provide consultation and mediation regarding work-related issues, conflicts, and discipline policy/procedures questions, contract interpretation

• Create and deploy communications that will inform management of pertinent workforce issues and concerns

• Work in partnership with the site and functional leadership and Carrier’s centers of excellence (COEs) to develop and implement HR programs impacting engagement, diversity and inclusion, staffing/retention, and talent development

• Utilize critical thinking skills when assessing issues; focusing on creative and fiscally responsible solutions to meet employee and business needs

• Champion continuous improvement initiatives

Required Qualifications

• Bachelor’s degree

• 6+ years of Human Resources experience

Preferred Qualifications

• Exempt-level Human Resources experience with role progression, labor relations experience highly desired

• Knowledge of employment law (such as the ADA, EEO, ERISA, FLSA, FMLA, NRLA, & Title VII) and ability to apply legal concepts to real-world situations

• Fast learner, able to readily apply knowledge gained in one situation to others

• A demonstrated desire and potential for advancement

• Advanced level skills with Microsoft Office (Excel, Word & PowerPoint)

• Strong analytical skills with demonstrated ability to pull complex data from assorted sources and synthesis in both graphic and verbal format, such that the target audience quickly understands it

• Proven ability to influence and work effectively across all levels of the organization

• Demonstrates discretion, able to work with sensitive and confidential materials, and possess good business judgment

• Highly organized with strong attention to detail, while also able to manage multiple priorities

• Excellent communication skills, both written and verbal, across a broad audience

• Unwavering customer service orientation

• Proven ability to deal with conflict and diffuse difficult situations

• Superior follow-up and follow-through skills

• A demonstrated desire and potential for advancement

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