Job Description

Responsibilities:

Technology & AI Enablement

• Lead the design, configuration, and validation of laboratory databases and study set‑up activities using advanced Clinical Trial Management Systems (CTMS) and related digital platforms.
• Identify and apply AI‑enabled tools, automation, and data analytics to improve study set‑up efficiency, data quality, and amendment delivery.
• Partner with technology, data, and innovation teams to pilot and implement new digital solutions supporting laboratory project delivery.

Innovation & Continuous Improvement

• Actively contribute to innovation initiatives, including the evaluation of emerging technologies, process automation, and intelligent workflows within laboratory operations.
• Challenge existing processes by proposing modern, scalable, and technology‑driven alternatives to traditional project set‑up models.
• Lead or contribute to lessons‑learned sessions, translating insights into actionable recommendations and innovation roadmaps

Project & Amendment Management

• Manage the end‑to‑end design and implementation of protocol amendments and sponsor‑driven changes, ensuring alignment with system capabilities and regulatory requirements.
• Proactively assess the impact of scope changes using data‑driven risk identification and mitigation approaches
• Maintain accountability for the quality, accuracy, and timeliness of all amendment‑related deliverables.

Cross‑Functional & Stakeholder Collaboration

• Collaborate across Data Management, Logistics, Clinical Trial Materials, Laboratory Testing, Specimen Management, and Technology teams to align timelines, system capabilities, and innovation opportunities.
• Communicate effectively with Sponsors and CROs, providing expert input on technology‑enabled study design and delivery
• Translate complex technical concepts into clear, actionable guidance for internal and external stakeholders.

Requirements:

• Degree in Life Sciences, Business, or a related field relevant to laboratory operations or project delivery

• Minimum 1 year relevant experience in the Clinical, Medical or Healthcare industry.

• Strong working knowledge of Clinical Trial Management Systems (CTMS) and laboratory data systems, with the ability to adapt quickly to new technologies.

  Demonstrated interest or experience in AI, automation, data analytics, or digital transformation within clinical or laboratory environments.

• Proven ability to think creatively and strategically, identifying opportunities to modernize processes and improve outcomes through technology. Comfortable working in fast‑paced, evolving environments where new tools and approaches are continuously introduced.

• Excellent organizational and time‑management skills, with the ability to manage multiple priorities and maintain sponsor milestones.

  Strong written and verbal communication skills, capable of explaining technical and system‑related concepts clearly.

  Ability to build and maintain effective working relationships with colleagues, managers, clients, and technology partners.

• Apply structured, repeatable laboratory project set‑up processes to ensure consistency, quality, and compliance across studies.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.