Intermedia Intelligent Communications

Senior Kubernetes Platform Engineer

Intermedia Intelligent Communications  •  United Kingdom of Great Britain and Northern Ireland (Remote)  •  4 months ago
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Job Description

Senior Kubernetes Platform Engineer

Department: Tech Operations

Employment Type: Full Time

Location: United Kingdom


**ALL CANDIDATES MUST BE LOCATED IN ENGLAND, U.K**

About Intermedia


Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.

Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!

Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!

Are you ready to make your mark?
Design, build, operate, and support the company’s Kubernetes platform across on-premises and multiple cloud environments. This role ensures a reliable, standardized Kubernetes runtime that integrates with the Internal Developer Platform (IDP), enabling application teams to deploy and operate services independently. This is a generalist platform role with shared operational responsibility and a strong focus on automation, standardization, and reliability

Key Responsibilities

  • Build, operate, and evolve Kubernetes clusters:
    • On-premises (VM-based)
    • Public cloud Kubernetes (AWS EKS, GCP GKE, Azure AKS, Oracle OKE)
  • Own cluster lifecycle management:
    • Provisioning, upgrades, patching, and decommissioning
  • Develop and maintain Infrastructure as Code:
    • Terraform modules
    • Cluster bootstrap and configuration automation
  • Implement and operate GitOps workflows for platform components
  • Integrate Kubernetes capabilities into the Internal Developer Platform (IDP):
    • Standard cluster and namespace patterns
    • Approved ingress, secrets, and observability integrations
  • Participate in a rotational on-call/support model for platform-level incidents
  • Troubleshoot Kubernetes platform issues and improve reliability
  • Create and maintain documentation, runbooks, and operational standards
  • Collaborate with IDP, application support, infrastructure, and security team

Skills, Knowledge and Expertise

  • Strong hands-on experience operating production Kubernetes environments
  • Experience with on-premises, VM-based infrastructure
  • Solid understanding of:
    • Kubernetes internals
    • Linux systems and networking
  • Experience with Infrastructure as Code, preferably Terraform
  • Experience working with multiple cloud environments (at least one deeply)
  • Familiarity with Git-based workflows and GitOps tools
  • Proven ability to troubleshoot distributed systems and production issues

Desired / Nice-to-Have Skills

  • Experience with multiple managed Kubernetes services (EKS, GKE, AKS, OKE)
  • Experience running Kubernetes on-prem (bare metal or VM-based)
  • Exposure to:
    • Observability stacks (Prometheus, Grafana, logging systems, Open Telemetry)
    • Ingress and traffic management
    • Secrets and certificate management
    • Prior experience integrating infrastructure platforms into an Internal Developer Platform (IDP)

  • Understanding of SRE concepts (SLOs, error budgets, incident response)


Soft Skills

  • Ownership mindset: accountable for platform outcomes
  • Generalist approach: comfortable across infrastructure, Kubernetes, and operations
  • Strong problem solver: able to handle ambiguous and complex issues
  • Clear communicator: explains technical topics effectively
  • Collaborative: works well across teams and shares responsibility
  • Calm under pressure: effective during incidents and outages
  • Documentation-driven: values clarity and knowledge sharing

Diversity, Inclusion, and Equal Opportunity

We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Intermedia Intelligent Communications

About Intermedia Intelligent Communications

Intermedia is the cloud communications company that helps over 150,000 businesses connect better, from wherever, through our AI-powered platform that includes voice, video conferencing, chat, SMS, contact center, business email and productivity, file sharing and backup, security, archiving, and more. We strive to eliminate the need for multiple communications service providers with a seamlessly integrated portfolio of intelligent communications and collaboration solutions, including our flagship product, Intermedia Unite®, all delivered through one highly reliable and secure platform. With month-to-month contract options, one monthly bill, one intuitive point of administrative control, and certified by J.D. Power for excellence in technical support eight times, Intermedia is committed to providing enterprise-grade products to businesses of all sizes through a simple, Worry-Free Experience.

As a partner-first company, Intermedia goes to work for over 7,500 channel partners by providing a comprehensive set of programs, resources, and support to help them grow their revenue and maximize their success. Programs include our Customer Ownership Reseller (CORE™) model – which enables partners to resell, package, and manage Intermedia's solutions as if they were their own, while benefiting from highly attractive economic terms and maintaining ownership of their customer relationships – as well as agent models.

Recent Awards:

• J.D. Power Certified Assisted Technical Support Program – 2024, 2023, 2021, 2020, 2019, 2018, 2017, 2016

• PCMag Editor’s Choice – Intermedia Unite

• US News & World Report - Best Business Phone System - Intermedia Unite

• CRN - 5-Star Partner Program - 2025, 2024, 2023, 2022

• CRN’s Cloud Computing Product of the Year - 2024, 2023, 2022, 2021 – Intermedia Unite

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Sunnyvale, California
Year Founded
Unknown
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