Objectives & Role Purpose

The incumbent is responsible for achieving annual sales objectives within an assigned customer base, including
strategic key accounts
, in the Malaysian market
.
The role focuses heavily on high-level customer relationship management, precise sales execution, and the promotion of a premium portfolio of vision care products
.

Requirements

Key Activities & Responsibilities

• 
  Strategic Sales Execution:

  • 
    Achieve annual sales targets through disciplined journey planning and objective setting
    .

  • 
    Execute quarterly marketing and promotional objectives using
    Persuasive Selling Skills (PSS)
    .

  • 
    Maintain or increase "customer share of spend" by aligning product offerings with market trends
    .

  • 
    Secure and maintain premium merchandising space and POSM (Point of Sale Materials) within territory outlets
    .

• 
  Relationship & Intelligence Management:

  • 
    Build and sustain strong business relationships with key account customers and stakeholders
    .

  • 
    Gather and report business intelligence to support broader commercial strategies
    .

  • 
    Understand customer profiles to develop tailored daily call planning routines
    .

• 
  Operational & Administrative Support:

  • 
    Master
    Salesforce.com (SFDC)
    to manage inventory, selling objectives, and sell-through reports
    .

  • 
    Provide operational support regarding sales ordering, product exchanges, credit terms, and sales collections
    .

  • 
    Promptly report any adverse events or product complaints in accordance with local and global compliance standards
    .

Benefits

Qualifications & Experience Requirements

• 
  Education:
  Diploma or Bachelor’s Degree in Business Administration, Marketing, Sales, Science, or a related field
  .

• 
  Experience:

  • 
    Minimum of 4 years
    in sales, key account management, or customer-facing roles
    .

  • 
    Direct experience in the
    healthcare, pharmaceutical, or vision care
    sectors is highly preferred
    .

  • 
    Proven track record of achieving sales targets and growing revenue within strategic accounts
    .

  • 
    Experience working with distributors, retailers, or optical outlets is a significant advantage
    .

• 
  Technical Skills:

  • 
    Proficient in Microsoft Office (Excel, Word, PowerPoint)
    .

  • 
    Familiarity with CRM systems, specifically
    Salesforce
    , is an advantage
    .

• 
  Languages:
  Fluent in both spoken and written
  English and Bahasa Malaysia
  .

• 
  Soft Skills:

  • 
    Strong communication and interpersonal skills for relationship building
    .

  • 
    Ability to execute tailored sales strategies for diverse key accounts
    .

  • 
    Analytical and problem-solving mindset with high attention to detail
    .

• 
  Other:
  Willingness to travel within the assigned territory as required
  .