Job Description

Key Responsibilities

• Configure advanced workflows, screens, fields, permission schemes, notification schemes

• Implement Jira Automation (rules, triggers, webhooks)

• Support integrations with GitHub, CI/CD pipelines, Confluence, Mural

• Execute migration from Azure DevOps (ADO) and legacy Jira instances

• Configure reporting dashboards and support Jira Plans / portfolio tracking

• Ensure platform performance, governance, and compliance

• Support training sessions on advanced Jira usage and automation

• Enable teams on workflow usage, dashboards, and reporting

• Provide ongoing hypercare support during rollout

• Configure advanced dashboards, filters, and reporting views

• Enforce governance via permissions, schemes, and automation rules

• Support data consistency and reporting accuracy

Required Skills / Keywords

Jira Administration, Jira Cloud, Advanced Workflows, Jira Automation, Webhooks, REST API, Azure DevOps Migration, GitHub, CI/CD, Confluence, Mural, Jira Plans, Tempo, BigPicture, Governance, Permissions, Audit

Jira Training, Automation Enablement, Hypercare Support, User Enablement

Jira Dashboards, Filters, Reporting, Governance Enforcement, Permissions, Automation Rules