unitQ

Senior Java Engineer

unitQ  •  San Francisco, CA (Onsite)  •  2 months ago
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Job Description

About unitQAt unitQ, we leverage AI and advanced analytics to enable businesses to proactively monitor and improve product quality based on real-time user feedback from both public and private channels.
Backed by leading investors such as Zendesk, Accel,and Google and following our recent Series B-1, unitQ serves world-class clients, including Pinterest, PayPal, and Dropbox. Our mission is to help companies of all sizes deliver exceptional product experiences, optimize operational efficiency, and drive sustainable growth through continuous product quality improvement.
About the OpportunityWe are looking for an experienced Senior Backend Software Engineer with the skills, energy, and passion for coding to be a key contributor on our growing team.  You are a motivated self-starter, able to learn quickly, incorporate AI development tools, and communicate effectively.  You will be responsible for building and maintaining our microservice architecture, owning services that power our core product offering.  You will use your skills in Java, Kubernetes, and cloud-native development to deliver high-quality, efficient, and testable code. 

Role Responsibilities:

  • Develop and maintain AI-driven features and services.
  • Design and implement scalable data structures and pipelines.
  • Build and own API services to securely handle a large amount of data.
  • Collaborate closely with cross-functional teams to enhance platform capabilities.

About you:

  • 5+ years of software engineering experience; Java knowledge required.
  • Demonstrated enthusiasm for applying AI solutions and tools to solve complex, real-world problems.
  • Develop and maintain Java microservices, libraries, automated tests, and build scripts.
  • Expertise with unitQ tech stack, including Spring Boot, Hibernate, Git, and Kubernetes.
  • Perform code reviews and evaluate pull requests, helping other engineers debug and resolve problems.
  • Write thorough documentation and specifications with clean APIs, architecting scalable solutions capable of processing millions of new data points daily.
  • Work directly with managed and unmanaged cloud services, including databases, data streams, message queues, container orchestrators, job automation systems, and continuous build, integration, and deployment systems.
  • Apply and advocate for healthy coding practices, AI as a software copilot, Agile methodologies, and communication strategies.

    • Nice to have:
  • Familiarity with Large Language Models (LLMs) and their practical applications.
  • Experience in processing large amounts of data and working with databases

Benefits:

  • Flexible/unlimited vacation
  • Comprehensive medical, dental, and vision
  • 401(k) plan
  • Life insurance and FSA plans
  • Stock options
  • Equinox gym membership or wellness stipend
At unitQ, diversity drives innovation. We celebrate and welcome employees of different backgrounds, cultures, perspectives, and experiences. We’re committed to fostering an inclusive environment as our team grows.
If you’re passionate about leveraging AI to drive product quality and want to work in a fast-paced, collaborative setting, we’d love to hear from you!
unitQ

About unitQ

Use AI agents to automatically transform customer feedback from support tickets, product analytics, social media, surveys, and more into actionable insights in real-time. Drive product innovation, streamline issue resolution, and elevate customer experiences—all guided by the authentic voice of your customers.

Trusted by category leading companies like PayPal, Zendesk, Bumble, Uber and more.

Backed by leading investors including Accel, Gradient Ventures and Zendesk Ventures.

Industry
IT & Software
Company Size
51-200 employees
Headquarters
San Francisco, California
Year Founded
2018
Website
unitq.com
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