ContiTech AG is a German company that develops and manufactures technical elastomer products, rubber and plastic functional parts, components, and systems for machine and plant engineering, mining, and other industries. The company was founded in 1991 and is headquartered in Hanover, Germany. ContiTech develops, manufactures and markets products, systems and intelligent components made of rubber, plastic, metal and fabric. The company develops and manufactures cross-material, environmentally friendly and intelligent products and systems for the automotive industry, railway engineering, mining, agriculture and other key industries.
The Senior ITSM Architect is responsible for designing, governing, and continuously evolving the IT Service Management architecture, processes, and toolchain across the ContiTech organization. This role leads the strategic direction of ITSM, ensuring alignment with industry frameworks, organizational objectives, and emerging technologies including AI.
As the most senior ITSM role within IT Strategy & Processes, this position owns ITSM process design and governance, drives the ITSM technology roadmap, manages all ITSM tools, and leads the ITSM community. The role also governs the IT Knowledge Management framework and provides advisory services to Competence Centers and Service Owners on service optimization and strategic initiatives.
Key Responsibilities
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Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2023, Continental generated sales of €41.4 billion and currently employs around 200,000 people in 56 countries and markets.
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