Job Description

For a leading Greek company operating in the consumer healthcare sector, with a strong market presence and expanding international operations: Senior IT Systems & Infrastructure Administrator

Responsibilities

• Take ownership of the company’s IT infrastructure and systems, ensuring availability, reliability, security and performance across the business.
• Administer, configure, maintain and troubleshoot Windows and Linux servers, desktops, laptops, workstations, network equipment, printers, peripherals and warehouse technology.
• Manage the full lifecycle of IT equipment, from technical specification and procurement to inventory, deployment, upgrades, replacement and secure decommissioning.
• Provide hands-on hardware and software support, independently diagnosing and resolving technical issues and supporting internal users.
• Provide technical administration and support for the company’s SoftOne ERP, coordinate with external providers, monitor upgrades and support integrations with other business applications.
• Support warehouse and logistics technology, including WMS, scanners, barcode systems, label printers and related integrations, where applicable.
• Administer Microsoft 365 services, including Exchange, Teams, SharePoint, OneDrive and corporate accounts, as well as cloud services, device management and access controls.
• Manage and maintain network infrastructure, including Wi-Fi, routers, switches, firewalls, VPNs, racks, UPS systems and structured cabling, ensuring stable and secure connectivity.
• Implement and monitor cybersecurity measures, including identity and access management, MFA, endpoint protection, backups, disaster recovery and incident response procedures.
• Maintain the technology infrastructure of corporate offices and meeting rooms, including video conferencing systems, displays and access control solutions; coordinate specialist installations with external technical partners.
• Organize internal IT support and service management, including request prioritization, equipment tracking, technical documentation and the establishment of relevant service KPIs.
• Collaborate with the AI team and other technology partners to securely integrate information systems, enable appropriate data access and support the implementation of new digital applications.
• Evaluate and coordinate IT vendors, service providers and technology projects, monitoring service quality, effectiveness and cost management.
• Identify opportunities to improve IT processes, infrastructure resilience and operational efficiency, and communicate key activities, risks and initiatives to management.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Computer Engineering or a related field.
• Proven hands-on experience in corporate IT infrastructure, systems administration, hardware and software support; experience at a senior level is preferred.
• Strong knowledge of Microsoft 365, Windows environments, server administration, networking and cybersecurity principles.
• Practical experience in hardware installation, configuration, maintenance, troubleshooting and equipment lifecycle management.
• Experience with ERP systems and warehouse management technologies (WMS); knowledge of SoftOne ERP is strongly preferred.
• Understanding of warehouse and logistics systems, scanners, barcode solutions, label printers and business-system integrations.
• Knowledge of cloud services, device management, identity and access management, MFA, endpoint protection, backup and recovery practices.
• Ability to independently troubleshoot and resolve technical issues, manage competing priorities and take ownership of day-to-day IT operations.
• Experience coordinating external IT vendors, providers and technical projects, with an awareness of service quality and cost effectiveness.
• Excellent organizational and communication skills, with the ability to collaborate effectively with non-technical stakeholders and teams across the business.
• Good command of Greek and English, both written and spoken.
• Relevant IT certifications, particularly Microsoft, networking, cybersecurity or SoftOne certifications, will be considered an asset.

Benefits

• Annual Gross Compensation: Base Salary €27.000 - €42.000
• Premium private medical insurance
• Company laptop and mobile phone