Perform IIS Webserver administration and manage firewalls.
Create and manage business processes/procedures (QMS) by correct documentation to achieve standard approach to work practices and technologies.
Coordinate activities related to projects through appropriate planning to provide excellent services.
Provides efficient support through appropriate escalation and resolution of issues to achieve user’s satisfaction.
Conduct training for the technical staff and users by developing training material and conducting presentations to enhance Company awareness on IT systems.
Communicate findings through the appropriate writing and presentation techniques to sell new ideas to supervisors and users.
Perform root cause analysis for reoccurring incidents and identify suitable solutions and permanently fix the problems.
Assist the IT Infrastructure Manager in identifying areas for development or recurring problems that may have an impact on the productivity and effectiveness of IT Infrastructure systems.
Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.
Knowledge of techniques used in applications.
Knowledge of Programming languages and operating systems.
Knowledge in Analyzing complex technical data
Knowledge in Project Management Techniques.
ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.
Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus
Leadership_321977503
Resilience
Quality_321977507
Agility
Security and Monitoring L3
Account Access Management L3
Hardware Management L3
Application Server Platforms L3
Application Sizing L3
AI Fluency
Bachelor's Degree in Information Technology
Power International Holding (PIH) is a diversified business conglomerate with global reach, structured into six core groups:
Energy, Concessions & Construction
Industries & Services
Telecommunication & Technology
Agriculture & Food Industries
Real Estate
Lifestyle: Hospitality, Entertainment & Catering
Our commitment to sustainable growth is reinforced by a structured approach to resource allocation and centralized functional support, enabling agility and continuous development across sectors. Each group operates with focused specialization while contributing to PIH’s overarching strategy of delivering long-term value.
Through a culture of excellence and collaboration, PIH harnesses the collective strength of its leadership teams, ensuring that each business flourishes while advancing economies and communities. This synergistic model allows PIH to maintain its distinctiveness as a group while driving sustained impact on both a local and global scale.
