Hi, we're TechnologyAdvice.
Headquartered in Nashville, Tennessee, TechnologyAdvice helps millions of B2B technology buyers make smarter decisions by providing trusted research, practical guidance, and connections to the world's leading technology brands. Our work spans 30+ media brands and 50+ newsletters, supported by a global team across the United States, United Kingdom, Singapore, Australia, and the Philippines.
We're a remote-first company that values curiosity, collaboration, and growth. We invest in our people, embrace AI and new technologies to improve how we work, and create opportunities for team members to build meaningful careers. Many of our leaders have grown from within, including our CEO, who started here as an intern.
We believe great work happens when people feel connected. Through company all-hands, team events, Slack communities, learning sessions, and in-person gatherings, we create intentional opportunities for our global team to collaborate, build relationships, and celebrate successes together.
All positions are open to remote work unless otherwise specified in the requirements below.
TechnologyAdvice is looking for a resourceful and experienced Senior IT Support Engineer to provide hands-on technology support and IT operations coverage for team members across the APAC region.
This role requires someone who can move beyond standard troubleshooting guides, assess unfamiliar situations, make sound technical decisions and identify broader opportunities to improve how IT support is delivered across APAC.
You will serve as a key connection between our APAC team members and the broader IT team in the United States, helping employees remain productive while supporting hardware, systems, access, security and technology logistics across the region. The right person will be comfortable investigating issues that do not have an obvious answer, identifying the underlying problem, recommending the best path forward and following through until the issue is resolved.
This is an individual-contributor role with no direct reports. However, you will be expected to demonstrate leadership through strong ownership, sound judgment, and strategic thinking. You should be comfortable managing up by proactively identifying opportunities for improvement, recommending solutions, and communicating risks or concerns clearly to leadership. You’ll also help improve processes and influence how work gets done across the region.
Employment Level: Senior Level
Employment Type: Full Time
Location: Philippines, with preference for candidates located in or near Metro Manila or Cebu City
Working Hours: 4:00pm to 1:00am PHT
Because this role supports the shipment, repair and replacement of company equipment, candidates must have reliable access to established courier services, shipment centers and computer repair providers.
**The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The job holder is expected to accept any reasonable alterations that may from time to time be necessary.**
#LI-Remote
Work authorization
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the Philippines at hire and must maintain authorization to work in the Philippines throughout their employment with our company.
Salary Range
We seek to hire top-tier individuals and intend for our compensation to be at a rate that allows us to recruit and retain individuals who align with our core values, purpose, mission, and vision. Final total compensation is based on a multitude of factors including, but not limited to, skill level, relevant experience to the position, and cost of labor.
EOE statement
We believe that our differences make us stronger, and thus foster a diverse and inclusive culture where people feel safe being themselves. TechnologyAdvice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.
Pre-employment screening required.
TechnologyAdvice does not engage with external staffing agencies. Any candidates introduced by such firms will not be eligible for compensation. TechnologyAdvice communicates only through @technologyadvice.com emails and official recruiting platforms. We never recruit via Teams, WhatsApp, or similar apps, and we will never request money, gift cards, or personal financial details during hiring.
Any AI-generated or incomplete application answers will be auto-rejected.
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TechnologyAdvice’s purpose is to create opportunities for our audiences, our customers, our team members, and our communities.
At TechnologyAdvice, we pride ourselves on helping B2B tech buyers manage the complexity and risk of the buying process. We are a trusted source of information for tech buyers, delivering advice and facilitating connections between our buyers and the world’s leading sellers of business technology.
Established in 2006 out of our founder’s dorm room, TechnologyAdvice continues to expand as a business. Through acquisitions, we now own more than 20 media brands, including TechRepublic, eWeek, Datamation, and Channel Insider, and serve more than 600 clients per year.
These critical acquisitions included global teams of dynamic technology and media professionals to enhance our presence in the US, the UK, Singapore, and Australia. We now have more than 300 global team members representing 12 languages.
