At Boldt, we build more than complex projects, and we build strong relationships, great teams, and lasting impact.
Join Boldt as a Senior IT Support Analyst and become part of a collaborative, high-performing team where customer service, relationships, and continuous improvement are at the center of everything we do. In this role, you'll provide advanced support for Microsoft 365 applications, Windows environments, end-user devices, and enterprise technologies while serving as a trusted resource to employees across the organization. We're looking for a patient, customer-focused IT professional who thrives in a fast-paced support environment, enjoys solving complex technical challenges, and is committed to delivering an exceptional user experience. Experience supporting enterprise environments or MSP operations, managing tickets from intake through resolution, and identifying opportunities to improve processes and efficiencies will set you up for success.
This is a long-term opportunity to grow your career while gaining exposure to a variety of technologies, projects, and business functions. Success in the first 6-12 months will be measured by building strong relationships, learning our systems and operations, becoming a trusted partner to end users, and contributing innovative ideas that enhance service delivery. If you are a collaborative problem solver with strong communication skills, experience supporting enterprise technologies, and a passion for continuous improvement, you'll find a rewarding career with a team that is supportive, fun, and committed to excellence. As an employee-owner, you'll also benefit from our ESOP, comprehensive benefits package, and a culture that invests in your professional growth and long-term success.
If you're an experienced construction professional looking to make a meaningful impact, we encourage you to apply and start a conversation with us.
We Are Boldt
Why You’ll Love Working at Boldt
At Boldt, high performance starts with strong relationships. We believe the best projects are delivered by teams that trust each other, communicate openly, and take ownership from the field to the office. Our culture blends accountability with support; where learning, mentorship, and collaboration, drive results. You won’t just contribute to projects that matter; you’ll grow alongside people who are investing in your success.
What You Bring
Candidates whose experience or expertise substantially exceed the requirements of the role are encouraged to apply, as we may have current or future roles which may better align with experience.
Nice to Have
Target Hiring Range: $60,000.00 - $74,000.00 annually.
Boldt recognizes that experience, expertise, and specialized skills create value. The target hiring range for this position is $60,000.00 - $74,000.00 annually; compensation is determined based on qualifications, experience, certifications, geographic market conditions, internal equity, and other job-related factors permitted by law. In addition to base compensation, employees may be eligible for a discretionary bonus and participation in applicable company benefit programs.
Unsolicited Correspondence
The Boldt Group and its subsidiaries engage recruiting agencies exclusively through our Enterprise Support Talent Acquisition team and only when a valid, Boldt approved agreement is in place. Boldt does not accept unsolicited resumes or candidate submissions at any time, including agencies with an active agreement—unless the submission is expressly requested by the Enterprise Support Talent Acquisition team. Any unsolicited submissions will be deemed the property of The Boldt Group, and no placement fees will be paid. All agency inquiries must be directed to the Enterprise Support Talent Acquisition team. At this time, we are not entertaining any new agency submissions or outreach.
EEOC
The Boldt Company is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees.
Since 1889, we’ve stayed true to what Martin Boldt first set out to be—an honest and reliable contractor. Hard work, an innovative spirit and a commitment to our values have helped us grow into one of the largest professional construction services firms in the United States. Today, we’re a fourth-generation family- and employee-owned company with a home base in Appleton, Wisconsin and offices throughout the country.
At Boldt, we don’t bow to convention. You deserve better than that. That’s why we’re constantly striving to improve, to bring greater value to our customers. We’ve built a culture that pushes the boundaries of innovation. A culture that empowers our people to think big. To explore the unprecedented.
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