Mplus

Senior IT Specialist - Czech language

Mplus  •  Zagreb, HR (Remote)  •  1 day ago
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Job Description

We are looking for an experienced and motivated Senior IT Specialist to manage and improve our ICT infrastructure, telecommunication systems, and network environment while leading and supporting the ICT team.

Key Responsibilities:

  • Manage and maintain network infrastructure, servers, firewalls, VPNs, VLANs, and telecommunication systems;
  • Administer Office 365, Microsoft Azure, VMware ESXi/vSphere, backup, and endpoint security solutions;
  • Monitor system performance, security, and availability;
  • Implement ICT security and disaster recovery procedures;
  • Provide technical support and resolve escalated ICT issues;
  • Lead, organize, and support the ICT team, including onboarding and training new employees;
  • Cooperate with management on ICT strategy, budgeting, and infrastructure improvements.

Requirements:

  • Experience in a similar IT / System Administration / Team Lead role;
  • Strong knowledge of networking, VoIP, firewalls, VPNs, and Microsoft environments;
  • Experience with Azure, VMware, and Office 365 administration;
  • Strong problem-solving and leadership skills;
  • Fluent English language skills;
  • Czech language proficiency is mandatory.

We Offer:

  • Professional and dynamic working environment;
  • Opportunities for growth and development;
  • Work with modern technologies and systems;
  • Strong support from our experienced team members in all work-related challenges

Benefits:

  • Multisport benefits for employees (access to gyms, swimming pools, saunas, etc.)
  • Work in a multicultural and dynamic environment
  • Continuous learning and professional development
  • Christmas bonus, St. Nicholas gift, anniversary awards, employee referral bonus, and many new benefits
Mplus

About Mplus

Mplus is a European leader in business process and technology outsourcing (BPTO). It operates as part of the BOSQAR INVEST group, serving as its BPTO vertical, which includes the parent company, M Plus Croatia d.o.o, along with its subsidiaries.

Mplus successfully integrates the dynamic industries of contact centers, information technology, and employment services to address global challenges in customer support. Through its innovative business model, Mplus has built a diverse portfolio of clients, including leading European and global telecommunications, financial, technology, energy, logistics, and consumer goods companies.

With operational centers across 42 sites in 13 countries, the Mplus community comprises over 12,800 employees who deliver top-notch customer experiences in over 32 languages.

In addition to its presence in Croatia, Mplus operates in markets including Bosnia and Herzegovina, Georgia, Germany, Hungary, Romania, Serbia, Slovakia, Slovenia, Spain, Turkey, the UK, and the USA.

Mplus has an in-house technology division, which brings together the tech companies within the BPTO group. Their wide range of products, services, and consulting solutions is carefully designed to transform how companies interact with their customers and manage their processes, offering cutting-edge tools to enhance customer experience, optimize operations, and embrace digital transformation.

Industry
Consulting & Advisory
Company Size
1,001-5,000 employees
Headquarters
Zagreb, HR
Year Founded
Unknown
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