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  Manage endpoint devices via Intune, enforcing
  compliance, patch management, and security policies.
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  Oversee Microsoft 365 and Azure AD environments, handling user provisioning, access control, and security.
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  Configure and maintain network infrastructure including switches, firewalls, VPNs, and wireless networks.
• 
  Implement and maintain backup systems and disaster recovery procedures.
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  Conduct proactive system monitoring and optimization.
• 
  Document IT infrastructure, policies, and configurations.
• 
  Handle Tier 3 escalations and guide IT Specialists through resolution.
• 
  Participate in IT audits, security assessments, and capacity planning.

Requirements

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  Bachelor’s degree in Computer Science, Information Technology, or a relevant engineering discipline.
• 
  M
  icrosoft Certification, ITIL (IT Service Management), ITSM (IT Infrastructure Library) or COMPTIA Certification is a plus but not required
• 
  Relevant experience in Microsoft 365 Administration specifically Entra ID (Active Directory), Microsoft Intune (MDM/MAM) and Microsoft Defender (EndPoint Security)
• 
  Advanced troubleshooting and diagnostics.
• 
  Process ownership and accountability.
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  Willing to work on-call or outside working hours to resolve emergency situations and issues.

• 
  Willing to take shifts or over time
• 
  Willing to do on-site support, travel (Domestic or International if needed)
• 
  Hybrid Work setup (Remote and In-Person)

Benefits

• 
  Immerse
  in a supportive atmosphere with uplifting mentors and teams.
• 
  Vibe with us through monthly employee programs and events.
• 
  Get recognized for your hustle – we celebrate wins!

• 
  Level up on efficiency through Digital 1st equipment, tools, and systems.
• 
  Boost your skills with in-house learning programs and company-sponsored training.
• 
  Stay agile by adhering to SCRUM and Agile methodologies and rituals.

• 
  Own your career path with regular appraisals and growth opportunities.
• 
  Rotate through diverse projects, gaining exposure to different languages, frameworks, and platforms.
• 
  Use your leaves in any way you like – for catching up, pursuing your passions, or contributing to the community
• 
  Stay healthy and secured with HMO and life insurance, plus all-around support from different experts on mental health,
  nutrition, finances, and more.