Job Description

Our Company

BrightSpring Health Services

We are seeking a Senior IT Project Manager to lead the delivery of high-complexity, high-visibility strategic projects and programs supporting the AI Health Cloud platform. This role is ideal for an experienced project/program manager who excels in Agile execution, cross-functional coordination, and executive-level reporting.

You will be responsible for driving end-to-end delivery of initiatives that span AI-enabled product development, data platforms, healthcare integrations, and cloud technologies. The role requires strong leadership across infrastructure, engineering, product, data, AI/ML, pharmacy, provider, and corporate teams to ensure projects are delivered predictably, transparently, and with clear value realization.

Responsibilities

Program & Project Delivery

• Lead multiple concurrent projects and programs from initiation through delivery, stabilization, and value realization.
• Drive execution of complex, cross-functional initiatives with significant technical depth and organizational visibility.
• Establish and maintain integrated project plans, milestones, dependencies, and critical paths.
• Proactively manage risks, issues, assumptions, and change across programs.

Agile Execution & Ways of Working

• Run projects primarily within an Agile framework, partnering closely with Product and Engineering leadership.
• Support Agile ceremonies (planning, stand-ups, reviews, retrospectives) as appropriate to the delivery model.
• Ensure alignment between roadmaps, backlogs, delivery plans, and release schedules
• Promote continuous improvement, delivery discipline, and predictable execution.

Stakeholder & Cross-Functional Leadership

• Serve as the central point of coordination across product, engineering, data, AI/ML, clinical, pharmacy, and corporate stakeholders
• Communicate clearly and confidently with both technical and non-technical audiences.
• Support executive-level discussions by translating delivery status into business-relevant insights
• Drive alignment across teams with competing priorities and shared dependencies.

Reporting, Metrics & Value Realization

• Own program-level reporting including:
• Roadmaps and delivery timelines
• Schedule health and forecast accuracy
• Key delivery KPIs and milestones
• Risks, issues, and dependency tracking
• Partner with Product and Business leaders to track value realization, benefits, and outcomes tied to delivered initiatives.
• Ensure delivery metrics and status reporting are accurate, timely, and decision ready.

Tools, Governance & Delivery Discipline

• Manage work using Azure DevOps (ADO) Boards or equivalent Agile delivery tools.
• Ensure consistent use of delivery standards, templates, and governance practices.
• Support portfolio-level planning, sequencing, and prioritization efforts.

Contribute to continuous improvement of project and program management practices

Qualifications

• 10+ years of IT experience, including 5+ years managing complex projects or programs.
• Proven experience leading large-scale, cross-functional IT initiatives.
• Strong working knowledge of Agile delivery frameworks and hybrid delivery models.
• Experience using ADO Boards or comparable tools for planning, tracking, and reporting.
• Exceptional communication, organization, and stakeholder management skills.
• Ability to operate effectively in fast-paced, ambiguous, and highly regulated environments.

Preferred Qualifications

• Experience in healthcare technology, payer, provider, pharmacy, or regulated environments.
• Experience managing AI-enabled product development, data platform, or analytics initiatives.
• Six Sigma certification (Green Belt or Black Belt preferred).
• Familiarity with cloud platforms and modern data/AI delivery lifecycles.
• Background supporting enterprise or executive-level strategic initiatives.

Success Metrics

• Predictable, on-time delivery of high-visibility projects and programs.
• Clear alignment between roadmaps, delivery plans, and business priorities.
• Strong transparency into schedule, risks, dependencies, and KPIs.
• Measurable value realization tied to delivered initiatives.
• High stakeholder confidence and satisfaction across technical and business teams.

About our Line of Business

BrightSpring Health Services provides complementary home- and community-based pharmacy and provider health solutions for complex populations in need of specialized and/or chronic care. Through the Company’s service lines, including pharmacy, home health care and rehabilitation, we provide comprehensive and more integrated care and clinical solutions in all 50 states to over 450,000 customers, clients and patients daily. BrightSpring has consistently demonstrated strong and industry-leading quality metrics across its services lines, while improving the health and quality of life for high-need individuals and reducing overall healthcare system costs. For more information, please visit www.brightspringhealth.com. Follow us on Facebook, LinkedIn, and X.

Additional Job Information

Why Join Us?

• Lead delivery for strategic, AI-driven healthcare initiatives with real-world impact.
• Partner with experts across infrastructure, product, engineering, data, AI/ML, and business domains.
• Operate at the intersection of technology, healthcare, and innovation.
• Join a collaborative, mission-driven environment focused on quality, outcomes, and execution excellence.