Job Description

Who is USP?

The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world’s leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide.

At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health.

USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit-based selection processes that enable the best scientific minds—regardless of background—to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment.

Brief Job Overview

The Information Technology Project Manager will plan, establish, and manage information technology (IT) projects and will serve as a liaison between the business and technical aspects of assigned projects. In this role, the IT Project Manager will be responsible for the administration of network and server infrastructure projects, planning & execution of technology projects, managing project management processes, implementing technology security and the execution of all technology-related tasks and initiatives. In addition this role shall have a responsibility to establish and manage service delivery framework across functions including delivery governance and vendor performance management.

How will YOU create impact here at USP?

As part of our mission to advance scientific rigor and public health standards, you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity, regulatory excellence, and evidence-based decision-making to ensure health systems worldwide can rely on strong, tested, and globally relevant quality standards.

Additionally, USP’s People and Culture division, in partnership with the Equity Office, invests in leadership and workforce development to equip all employees with the skills to create high-performing, inclusive teams. This includes training in equitable management practices and tools to promote engaged, collaborative, and results-driven work environments.

The Sr. IT Project Manager has the following responsibilities:

40 % - Initiate, Plan, Execute and Control assigned Projects.

35 % - Service Delivery, Reporting, Project status updates, and Insights presentation

15 % - Vendor Management & Contracts management

10 % - New Projects discovery, business case preparation and documentation.

• Manages assigned IT projects to ensure adherence to budget, schedule, and scope of project.
• Develops and maintains proposals for assigned projects including project objectives, technologies, systems, information specifications, timelines, funding, and staffing.
• Introduces project management principles and best practices; implements global processes within India projects and facilitates structured project management approach to managing IT projects.
• Coordinates and collaborates with stakeholders across business functions, IT teams, external vendors and third parties.
• Enables exchange of ideas, facilitate collaborative conversations, identify key dependencies, and drives consensus within stakeholders and project teams.
• Identifies, documents, and proactively communicates risks, issues, dependencies with appropriate sense of urgency.
• Demonstrates leadership skills in driving a common objective while dealing with stakeholders with differing views, objectives, and approaches.
• Sets and tracks project milestones in accordance with project requirements and timelines; develops comprehensive schedule accounting for unknown variables.
• Establishes and implements project communication plans, providing status updates to stakeholders.
• Collects, analyzes, and summarizes information and trends as needed to prepare project status reports.
• Conducts Project learnings sessions and documents learnings and takeaways.
• Helps develop and Implements metrics-oriented service delivery framework for delivery functions across departments.
• Develops data-oriented performance measures to effectively manage project management tasks.
• Analyses business requirements and develops workflows to deliver outcomes aligned to business objectives.
• Works closely with business to understand their work requirements, proactively identifies pain areas, brainstorms ideas, and builds strong working relationships with stakeholders.
• Works with stakeholders to identify opportunities to implement technology solutions; undertakes business case studies and presents business benefits.
• Works with Internal IT teams to work on continuous improvement projects adding value to business.
• Works on new cross-functional initiatives; designs and implements service delivery framework where applicable.
• Proactively engages, coordinates and manages vendors keeping USP interests at forefront.

Who USP is Looking For?

The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience:

• Bachelors / master’s degree.
• PMP certification is a plus.
• Cumulative experience of 10-15 years in IT
• Minimum of 7-8 years of relevant experience in independently managing small & medium IT projects independently.
• Background in Automations will be an advantage.

Additional Desired Preferences

Desired preferences are to showcase any additional preferred levels of expertise to perform the role. Reminder: any items listed in this section are not requirements nor disqualifies for candidate consideration.

• Strong communication Skills with ability to interact confidently with stakeholders across hierarchy and geographies.
• Proficiency in managing cross functional skills within and outside of IT function.
• Problem solving skills; creative solutioning and ideation.
• Strong influencing skills
• Should possess ability to dive deep and pay attention to detail.
• Results oriented.

Supervisory Responsibilities

NA.

Benefits

USP provides you with the benefits you need to protect yourself and your family today and tomorrow. From company-paid time off, comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial wellbeing is protected.

Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.