35 hr per week
Fri, 19 Jun 2026
We’relooking for a Senior Operations Analyst to help shape how our teamsoperate, bringing structure, insight, and clarity to a fast-paced environment. If you enjoy working at thecentreof a team, using data to drivedecisionsand improving how things run day-to-day, this could be the role for you.
Who Are We?
Not just another building society. Not just another job.
We'rethe fourth biggest building society in the UK and what makes us a bit different is thatwe'rea mutualorganisation Wedon'thave shareholders;we'reowned by our members.
Our colleagues say Skipton'sa great placeto work, and you could be one of them, bringing with younew ideason how we can keep customers at the heart of what we do.
Whatever your background, and whatever your goals,we'llhelp you take the next step towards a better future.
The team you will be joining
You will be joining a central operations function, working closely with senior leaders, managers, and teams across theorganisation This role plays a keypartin ensuring the departmentoperateseffectively, with strong governance, clear communication, and meaningful performance insight.
You’llbe involved in a wide range of activities—from coordinating operational rhythms and reporting, to supporting projects, engagement initiatives, and continuous improvements. The role offers great exposure across the business and the opportunity to influence how teams work, collaborate, and deliver outcomes.
What’s In ItForYou?
Skipton values work/lifebalanceand we are proud to support hybrid and flexible working, where possible. We have a newly refurbished head office which offers a vibrant and collaborative working space.
We have a range of other benefits available to you including;
Annual discretionary bonus scheme
25 daysstandard annual leave + bank holidays + rising 1 day per year of service to a maximum of30 days
Holiday trading scheme allowing the ability to buy and selladditionalannual leave days
Matching employer pension contribution (up to 10% per annum)
Colleague mortgage (conditions apply)
Salary sacrifice scheme for hybrid & electric car
A commitment to training and development
Private medical insurance for all our colleagues
3 paid volunteering days per annum
Diverse and inclusive colleague networks available for you to join including our Carers and Pride Alliance groups
We care about your health and wellbeing – weprovidea range of benefits that support this including cycle to work initiative and discounted gym membership
What Will You Be Doing?
Coordinating and managing operational activities, including meetings, governance processes, and action tracking
Producing high-quality reporting and insights to support performance tracking and decision making
Supporting small projects and continuous improvement initiatives to enhance processes and efficiency
Maintainingkey documentation, governance artefacts, and ensuring alignment with policies and compliance requirements
Supporting stakeholder engagement, communications, and team activities to help create a well-connected and effective working environment
What Do We NeedFromYou?
Experience in an operational, analytical, or business support role within a fast-paced environment
Strong ability to produce clear, insightful reporting andanalysedata toidentifytrends and opportunities
Highlyorganisedwith the ability to manage multiple priorities effectively
Strong communicationand stakeholder management skills, with the ability to work across teams and levels
Experience using tools such as Excel, Power BI, or similar to support reporting and operational activities
Founded on Fairness.
Fairness in what we provide to members, fairness in what we stand for in Society and fairness is what we deliver to our colleagues.
We started 172 years ago with a clear purpose, to build a better society. And that’s what our colleagues work to do every day. We help more people have a home, save for life ahead and support long-term financial wellbeing, whether that’s from our head office at The Bailey in Skipton or our branch network across the country.
And we’re more than just a building society. We head up Skipton Group, a collection of companies stretching from Aberdeen, UK to Auckland, NZ. Together we’re 90 brands. 18,000 people. 1,300 branches. 1.2million building society members. £37bn total assets. All pushing together to help policymakers make better decisions, and help society address the needs of the hardest hit.
So, if you want to become a member of somewhere that’s driving change all while keeping community at its core and fairness in its foundation, get in touch.
