Job Description

Your future team

We are looking for a Senior IT Business Analyst to lead our Business Analysis team and drive the delivery of high‑quality IT solutions. The ideal candidate combines strong leadership skills with hands‑on experience in business analysis, solution design, and modern digital tools (including Figma). You will act as a key liaison between business stakeholders and technical teams, ensuring that requirements are clearly defined, solutions are user‑centric, and projects deliver tangible business value.

Your next challenge

1. Team Leadership: Lead, mentor, and develop a team of Business Analysts, structuring and prioritizing workload across multiple initiatives.
2. BA Standards Define and enforce Business Analysis standards, methodologies, templates, and best practices within a user‑centric, outcome‑oriented culture.
3. Requirements Management: Engage stakeholders to capture and validate business, functional, and non‑functional requirements and translate them into clear specifications for technical teams.
4. Process Optimization: Map “as‑is” and “to‑be” processes, identify gaps, and propose improvements aligned with strategic objectives.
5. Solution Design & Delivery: Co‑design scalable solutions with product, UX/UI, and IT teams, leveraging Figma for wireframes and flows, and support testing and UAT to ensure requirement coverage.
6. Change Management: Contribute to adoption through training materials, documentation, and targeted communications.
7. Stakeholder Communication: Act as key liaison between business and IT, facilitate workshops, manage expectations, and provide regular updates on progress, risks, and dependencies.

Your skills

1. Education & Experience: Master’s degree in IT, Computer Science, Business, or related field, with 7+ years as an IT Business Analyst on complex projects and 2+ years in a team/chapter lead or similar leadership role.
2. Cross‑Functional Collaboration: Strong experience working with IT, business, UX/UI, QA, and vendors to deliver aligned solutions.
3. Requirements & Process: Expertise in requirements gathering and documentation (user stories, use cases, process flows), business process modeling/optimization, and IT solution design (web, mobile, enterprise).
4. UX & Figma: Hands‑on use of Figma (wireframes, mockups, user flows, interactive prototypes) and good knowledge of UX/UI and design thinking.
5. Methods & Tools: Experience with Agile/Scrum or hybrid approaches and tools such as Azure DevOps (or equivalent).
6. Domain & Certifications: Experience in ERP, CRM, HR, finance, or custom apps is a plus; certifications (CBAP, PMI‑PBA, PSPO, CSPO, Agile BA) are an advantage.
7. Languages: Excellent written and oral communication skills in English and French are required; German is an asset.

What impact will you make?

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. Deloitte is where you will find unrivalled opportunities to succeed and realize your full potential.

Our global standards enable us to deliver consistent, exceptional services across the globe, whilst continuously developing our Talents. Click here to discover what is expected from you in this role.

Get to know more about Deloitte; Facebook page, LinkedIn page or website

Deloitte Luxembourg, with around 2,300 employees and with more than 77 nationalities, is a member of Deloitte Touche Tohmatsu Limited, one of the world's leading professional services firms in audit, tax, financial advisory and consulting. Every day our multidisciplinary teams work together to offer innovative solutions to our clients' complex issues. At the heart of Europe, Luxembourg is a cosmopolitan economic center. The thriving diverse cultural life, the many sporting activities and its vast open spaces make Luxembourg unique and a great place to live.

Join us in enabling a diverse and inclusive environment for all!

Diversity and inclusion bring great value to our profession and community, and build our ability to deliver truly differentiated solutions and experiences to our clients. Deloitte is committed to creating and supporting a culture of inclusion that empowers all of our people to be at their best on both a personal and professional level.