Job Description

Alliant Insurance Services is one of the nation’s largest and fastest-growing insurance brokerage and consulting firms. We operate through a network of specialized national platforms and local offices to offer our clients a comprehensive portfolio of solutions built on innovative thinking and personal service. Alliant is changing the way our clients approach risk management and benefits, so they can capitalize on new opportunities to grow and protect their organizations.

More information is available on the company's website at: www.alliant.com.

SUMMARY

Responsible for overseeing and providing day–to-day support of current business applications on a company-wide level, as well as implementation support for new business applications.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Identifies, manages, and implements system/process improvements;

Resolves day-to-day support issues, ensuring effective and timely resolution. Acts as primary system administrator for application;

Acts as a liaison with application vendors to troubleshoot and resolve issues, coordinate the scheduling, installation and implementation of new product releases, and identify areas of risk and recommend solutions to eliminate or minimize risk;

Evaluates release notes and communicates relevant information to appropriate staff as new releases become available;

Implements application upgrades with vendors, end-users, and IT group;

Participates in the discovery and implementation process of newly purchased applications;

Provides analysis and problem definition for production issues;

Builds and maintains strong business relationships with all levels of staff and management;

Works closely with business and development teams to ensure application supportability;

Develops expertise in any new functionality applicable to application;

Develops and maintains a high-level of technical knowledge on business applications and underlying technologies; demonstrates understanding of relational database fundamentals;

Other duties as assigned.

QUALIFICATIONS

EDUCATION / EXPERIENCE

Bachelor's Degree in computer technology or equivalent combination of education and experience

Three (3) or more years related work experience with in-depth knowledge of Office applications and database architecture

Experience with creating SQL queries, stored procedures and views

Demonstrated knowledge of business and application processes

Good understanding of relational database and reporting schemas

Good understanding of software development lifecycle

Insurance Industry experience

SKILLS

Strong analytical and problem-solving skills, involving multiple complex and critical issues

Strong ability to manage multiple projects simultaneously and adapt to rapidly changing priorities

Excellent planning, organizational and prioritization skills

Excellent verbal and written communication skills

Excellent customer service skills, including telephone and listening skills

Ability to work within a team and to foster teamwork

Proficient in Microsoft Office products

#LI-DK1

#LI-REMOTE

We are proud to provide comprehensive, high quality employee programs to meet employees' needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer.

For immediate consideration for this position, please click on the "Apply" button.

Alliant Insurance Services, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on their qualifications and ability without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, sexual orientation, and gender identity), national origin, ancestry, physical or mental disability, medical condition, marital status, age, genetic information, or status as a protected veteran, in accordance with applicable federal, state, and local laws, including California law.

Applicants are protected under Federal law from discrimination. If you need an accommodation to complete the application process or would like to review these materials in an alternative format, please reach out to Careers@Alliant.com

For more information on Alliant Insurance Service's benefits, please visit www.alliant.com/about/careers/benefits