Job Description

The Senior IT Architect serves as the enterprise technical expert for the Microsoft 365 tenant environment, with a Microsoft 365 Copilot administration component. The role contributes to the development of Copilot architecture, governance, and adoption across the organization.

Alongside maintaining a healthy Microsoft 365 tenant, this position promotes responsible AI adoption at scale. The ideal candidate pairs deep Microsoft 365 tenant administration expertise with strong knowledge of AI strategy, Copilot architecture, and agent governance.

You will report directly to our Lead IT Architect, and you’ll work out of our Charlotte, NC location on a Hybrid work schedule.

Key Responsibilities

• Own the end-to-end Microsoft 365 Copilot architecture, setting the enterprise roadmap, evaluating emerging capabilities, and defining the governance, security, and readiness standards for how Copilot is deployed, extended, and managed.
• Serve as escalation point for Copilot architecture decisions, advising leadership and influencing enterprise AI strategy.
• Partner with business functions to drive Copilot adoption training.
• Analyze usage patterns to identify underutilized capabilities, adoption gaps.
• Own resolution of escalated Copilot and Microsoft 365 tenant issues, engaging Microsoft support and service owners as needed.
• Assist Lead Architects with day-to-day Microsoft 365 tenant management, upholding configuration standards, service governance, and operational consistency across the tenant.
• Assess Microsoft 365 Message Center and roadmap updates for tenant impact, coordinating feature rollouts, validation testing, and readiness communications.
• Support Microsoft 365 license management, maintaining entitlement accuracy, efficient assignment, and cost-effective consumption across the tenant.

YOU MUST HAVE

• 5+ years of Microsoft 365 tenant administration
• 1+ years of supporting Copilot service within Microsoft enterprise tenants.

WE VALUE

• Microsoft certifications relevant to the role.
• Bachelor’s degree in information technology or related field, or equivalent technology experience.
• Deep, demonstrable working knowledge of Microsoft 365 Tenant administration licensing, configuration, and governance in an enterprise environment.
• Working knowledge of Power Platform administration and environment strategy as it relates to Copilot Studio and agent deployment.
• Familiarity with scripting languages (such as PowerShell) and Microsoft 365 automation, including experience designing and implementing automation solutions using Microsoft Flow, Power Automate, and PowerApps.
• Experience building reporting and dashboards on Microsoft 365 tenant and Copilot usage.
• Ability to work effectively with cross-functional teams and stakeholders driving global adoption strategies. 

BENEFITS OF WORKING FOR HONEYWELL

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. Learn more (https://benefits.honeywell.com/)

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posted: September 17, 2026

About Honeywell Technologies

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial, and process sectors with a broad portfolio of services, solutions, and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.

THE BUSINESS UNIT

Corporate (Corp) at Honeywell provides centralized services and strategic support that enable our global business units to operate efficiently and effectively. The unit focuses on delivering innovative IT solutions, financial services, and operational excellence to drive growth and create value across the enterprise.

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.