When our values align, there's no limit to what we can achieve.
At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.
Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.
Parexel is looking for multiple Senior Issue Leads to join our team. The candidates can be based anywhere in Argentina, Mexico or Brazil!
The Senior Issue Lead will be accountable for
· Quality Events: managing confirmed Major / Critical Quality Event (QE) cases through the investigation process including root cause analysis. The Senior Issue Lead will ensure the investigations are conducted thoroughly, within required timelines and to compliance requirements including ensuring the adequacy of root cause analysis and appropriateness of communication regarding the case. The Senior Issue Management Lead will direct the QE team in proposing appropriate Corrective and Preventative Actions and that completion of all those are evidenced in documentation as required.The Senior Issue Lead will be assigned to and manage Critical and other complex cases and especially those that require presentation to senior leaders as part of the Quality Review Team (QRT)
· Audits and Inspection Coordination: DriveGCPqualityinwithstandingregulatoryscrutiny,operationaldataanddocumentation.Majorareasoffocuswillinclude:
o AuditcoordinationforGCPrelatedprocessandpreferredCROvendoraudits
o CAPA management
DirectingInspectionreadinessand providing inspectionsupportforGCPsponsor inspection activities
Role Responsibilities
Quality Event Investigation
The Senior Issue Lead will ensure that each confirmed case is investigated appropriately including ensuring investigation timelines are met and that appropriate pre-work is done on the case to enable a meaningful investigation with appropriate quality outcomes which includes a case summary which meets defined quality standards and can be used for a regulatory inspection. The Senior Issue Lead will perform quality review and approval of select quality events which have been managed by other investigation leads. He/she will be assigned to process improvement initiatives and special projects as necessary and be expected to drive changes to the business process for case management when the need arises.
Training and Technology
This individual will also be required to mentor and train Issue Leads to ensure the individuals reviewing the submitted issues are qualified to assess and categorize the submitted Quality Events.
Audit and Inspection Coordination
This individual may be assigned additional focus areas in audit coordination or inspection coordination, including inspection responsibilities around:
Quality Compliance Assessment
Plan, lead and report out on Quality and Compliance Assessments related to CD&O processes
Root Cause Analysis
This individual will also be required to apply a root cause methodology and/or due diligence approach to assigned QEs. This individual may either lead QE cases from start to finish
Requirements:
BS – 10+ years or equivalent
MS/MBA – 9+ years or equivalent
Previous Experience:

Parexel is among the world’s largest clinical research organizations (CROs), providing the full range of Phase I to IV clinical development services to help life-saving treatments reach patients faster. Leveraging the breadth of our clinical, regulatory and therapeutic expertise, our team of more than 21,000 global professionals collaborates with biopharmaceutical leaders, emerging innovators and sites to design and deliver clinical trials with patients in mind, increasing access and participation to make clinical research a care option for anyone, anywhere. Our depth of industry knowledge and strong track record gained over the past 40 years is moving the industry forward and advancing clinical research in healthcare’s most complex areas, while our innovation ecosystem offers the best solutions to make every phase of the clinical trial process more efficient. With the people, insight and focus on operational excellence, we work every day to treat patients with dignity and continuously learn from their experiences, so every trial makes a difference. For more information, visit parexel.com.
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