As a Senior Account Manager, you will be the strategic architect of our partnerships across the Spanish market We are a leading provider of public bike-sharing systems, and your role is critical in ensuring our systems are not just operational, but high-performing, financially robust, and deeply integrated into the urban fabric.
You will own the most complex municipal and regional relationships, acting as a high-level point of contact to cities and transport authorities Your goal is to navigate the intricacies of the Spanish public sector to secure long-term contract stability and expand our market presence through strategic value creation.
Strategic Partner Lifecycle Management: Lead the full partner lifecycle for our most complex Spanish accounts, acting as the primary senior point of contact for municipalities and transport authorities.
High-Trust Relationship Building: Build and maintain high-level, trust-based relationships, ensuring long-term satisfaction and proactive communication regarding service evolution and urban mobility needs.
Financial Stewardship & P&L: Own the financial performance of your assigned systems. In collaboration with our team, you will oversee accurate invoicing, payment follow-ups, and identify growth opportunities to optimize rental revenues.
Sustainable Commercial Expansion: Identify and execute opportunities for fleet expansions, new features, advertising sales, and B2B services to increase system utility and reach.
Contractual Compliance & Quality: Ensure strict contractual compliance by monitoring adherence to SLAs and internal KPIs, working closely with Operations to maintain the highest service quality.
Cross-functional Synergy: Coordinate with Operations and Marketing teams to plan localized campaigns and pursue sponsorship opportunities that align with city goals and our global standards.
Strategic Advisory & Implementation: Act as a strategic advisor during expansion handovers and project implementation phases, ensuring smooth transitions and rigorous safety compliance.
Solution-Oriented Problem Solving: Lead the resolution of complex challenges—from operational failures to financial blockers—by coordinating with the relevant departments to ensure a swift, solution-oriented approach.
Make an impact: Work on projects that have a real impact – for you and those around you.
Work-life balance: Enjoy flexibility and culture: Work hybrid with focus time in the FlexOffice and at least two days of co-working at HQ. Fancy a change of scenery? Take up to 4 weeks of workation per year in another EU country.
Time to recharge: 30 days of holiday for your well-deserved rest. For a longer break, we offer the option of a sabbatical.
Cash on top: Your monthly SpenditCard for that extra boost when shopping.
VIP shopping: Exclusive deals and discounts on various brands through our corporate benefits network.
Body & Mind: We invest in your well-being (workshops, health checks & more).
Team spirit: We embrace flat hierarchies and a culture where every voice counts.
Global vibes: Work with colleagues from all over the world.
Nextbike for free: Grab a bike and stay flexible.
nextbike GmbH was founded in 2004 and is the core of the nextbike group, which is headquartered in Leipzig, Germany. With two decades of experience and over 300 locations in more than 20 countries, the group is the undisputed European market leader in bike sharing systems and sustainably shaping multimodal public mobility services.
nextbike group's mission is to actively and easily mobilize people as an integral part of local public transport. The range includes suitable means of transport for daily needs, such as classic bikes, e-bikes and cargo bikes.
