Job Description

• Supports Human Factors Engineering/Usability Engineering, Labeling, and Device teams to create Instructions for Use (IFUs) used to instruct laypersons in the proper use of combination products/drug delivery devices. IFU creation includes copy, layout, and line-art illustrations.
• Develops both low- (simple sketch) and high-fidelity digital samples of instructional materials intended for print. Supports usability studies with quick turn-around during iterative studies.
• Balances design thinking with regulatory requirements while developing instructional materials.
• Works with other members (FTE and EW) in the Instruction Design group (8-10 people, local and remote).
• Develops instructions for new projects by understanding user needs with HF engineer partners, and applying company platform guidelines to create approachable, useful, and effective instructions for users who may be new to the therapy and drug administration.
• Maintains traceability records to capture rationale for changes over the development of the instructions.

• Minimum 5-10 years of instruction design experience including IFUs, including strong proficiency in rapid sketch illustration, digital line-art illustration, and image (photo) editing. Proficient in Adobe Creative Suite (InDesign, Illustrator, Photoshop), and strong knowledge of InDesign paragraph and character styles. Understands the application of structure and grids for the development of platforms to ensure consistency in output and efficiency in process during instruction creation.
• Medical, healthcare, medical devices and/or pharmaceuticals background.
• Must be punctual, reliable, flexible, and excellent at balancing multiple detail-oriented projects.

• Create and update IFUs, reference guides, and carton artwork content and graphics (layout and illustrations) for new and existing medical device/combination products to ensure accuracy and compliance with applicable regulations, industry standards, and company requirements.
• Develop instruction design strategies for individual projects that align with department and corporate instruction platforms. Manage individual projects, representing the Instruction Design group, coordinating with cross-functional teams (including Human Factors, Device Engineering, Marketing Labeling, Clinical, Legal and Regulatory Affairs) to define instructional requirements and execute on plans.
• Produce low (quick sketch) to high (refined digital files) fidelity prototypes of IFUs, reference guides, and carton artwork for usability studies. High fidelity prototypes may require plotting, trimming, folding, binding, laminating, and constructing structural cartons.
• Provide expertise and guidance to Human Factors engineering partners and other cross-functional partners with content generation, illustrations, layout, and formatting of instruction materials.
• As needed, manage junior staff or oversee external vendors to execute design work.
• Troubleshoot relatively complex problems and issues.

• Minimum 5-10 years of instruction design experience including IFUs, including strong proficiency in rapid sketch illustration, digital line-art illustration, and image (photo) editing.
• Proficient in Adobe Creative Suite (InDesign, Illustrator, Photoshop), and strong knowledge of InDesign paragraph and character styles.
• Understands the application of structure and grids for the development of platforms to ensure consistency in output and efficiency in process during instruction creation

• Only academic experience
• Past experience exclusively in marketing, branding, logos, websites without any experience writing instructions for regulated products
• Only junior-level experience designing; we need senior-level experience and thinking for this role
• Text-based instructions only (ex., SOP development without illustrations and layout, personnel training manuals, defense user manuals)