Job Description
Responsible for creating innovate and engaging learning solutions that link to key business strategies within the organization. Collaborates with key stakeholders to define learning objectives and measure learning outcomes. Designs and develops learning solutions using various instructional design methods that focus on improving organizational performance. Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization.
Responsibilities
- Performs learning needs analysis to fully define root cause of learning needs and provide learning strategy solutions to meet the needs.
- Partners with company leaders and subject matter experts to identify target audience and learning objectives. Set corresponding instructional objectives.
- Collaborate with cross-functional teams and stakeholders to ensure that instructional design projects support broader business initiatives and contribute to overall organizational success.
- Creates engaging materials that support the learning objectives and provide a consistent experience to all learners.
- Develops all forms of instructional materials: eLearning, face-to-face classroom, virtual classroom, on the job performance support, videos, simulations, role play, assessments etc.
- Collects, monitors and evaluates program data to determine effectiveness, relevance and quality of materials, content and instruction.
- Creates, updates and maintains SCORM compliant eLearning modules within a Learning Management System.
- Manages all aspects of the instructional design process and maintains appropriate project documentation for large-scale, complex projects that can span multiple teams and business units.
- Suggest, initiates and implements new ideas to improve our processes and learning solutions.
- Keeps current with market trends and demands. Acts as a thought leader, bringing new facilitation best practices and learning technology to the organization.
- Coach other members of the L&D team on instructional and visual design methodologies.
- Performs other duties as assigned.
Qualifications
Required:
- Bachelor’s Degree in related field or equivalent business experience
- 5+ years of experience in instructional design, preferably in insurance industry
- Strong understanding of instructional design, adult learning theory, learning styles and a variety of learning methodologies
- Experience with Kirkpatrick model for measuring learning effectiveness
- Extensive experience with eLearning authoring tools, specifically Articulate Storyline
- Experience with virtual classroom technology and Learning Management Systems
- Experience in developing and implementing consistent learning solutions across a multi-state company
- Demonstrated organizational and project management skills
- Demonstrated ability to build strong relationships and be persuasive
- Ability to operate both independently and as part of a team
Preferred:
- Creativity in designing learning solutions
- Advanced presentation and facilitation skills
- Intermediate knowledge of the insurance industry, its practices and operations; preferable background in multiple lines of business.
Technical and Hard Skills:
- Articulate 360
- Microsoft Office
- Adult Learning Theory
- Written Communication
- Verbal Communication
- Technical Writing
- Learning Needs Analysis
- Adobe Creative Suite
- Graphic Design
- Visual Design
- Project Management
- Storytelling
- Creativity/Innovation
- ID Theories and Models
- Virtual Classroom technology
- Video Creation and editing technology
- LMS
- Learning Evaluation
- Peer Coaching
- Presenting to Executives
- Thought Leadership
- Persuasion and Influence
This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required in this position. AmTrust has the right to revise this job description at any time.
#AmTrust
What We Offer
AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.
AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.
AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.
