Job Description

Job Title: Senior Inside Sales Specialist

Job Location: Bangalore

Department: Commercial

About Syngene: Syngene (www.syngeneintl.com) is an innovation-led contract research, development and manufacturing organization offering integrated scientific services from early discovery to commercial supply.

At Syngene, safety is at the heart of everything we do personally and professionally. Syngene has placed safety at par with business performance with shared responsibility and accountability, including following safety guidelines, procedures and SOPs, in letter and spirit

Mandatory expectation for all roles as per Syngene safety guidelines

• Overall adherence to safe practices and procedures of oneself and the teams aligned
• Contributing to development of procedures, practices and systems that ensures safe operations and compliance to company’s integrity & quality standards
• Driving a corporate culture that promotes environment, health, and safety (EHS) mindset and operational discipline at the workplace at all times.
• Ensuring safety of self, teams and lab/plant by adhering to safety protocols and following environment, health, and safety (EHS) requirements at all times in the workplace.
• Ensure all assigned mandatory trainings related to data integrity, health, and safety measures are completed on time by all members of the team including self
• Compliance to Syngene’ s quality standards at all times
• Hold self and their teams accountable for the achievement of safety goals
• Govern and Review safety metrics from time to time

Core Purpose of the Role:

The role will contribute to develop and implement Lead Generation and nurturing strategies in the assigned territory for the business development team, following the already established protocol to qualify leads

Role Accountabilities

• Independently works with assigned territory and sales prospects.
• Understands the customers need and research area and propose the best solution by consultative selling that adds value to customers’ research/services.
• Consistently work with Business Development team and channel qualified leads to the appropriate team for next steps – qualification and closure.
• Engage in daily outreach activity which requires the following skill sets but not limited to -
• Research skill sets (eg. Exploring database, publications, secondary search etc) required for Customer profiling majorly pipeline analysis, type of molecules, clinical stage, etc
• Understanding of Drug discovery life cycle from Discovery to Manufacturing including basic knowhow about services required at all stages.
• Data analysis - identify trends, optimize process and improve lead generation through various tools like GlobalData, Zoominfo, Zymewire, Sales Navigator etc.
• Support Sales Team with Qualified leads and generating more business through potential proposals.
• Proactively propose new ideas and learn to augment leads, both in quality and volume.

Syngene Values

All employees will consistently demonstrate alignment with our core values

• Excellence
• Integrity
• Professionalism

Experience

1. 3-5 exp. in role like Inside Sales (Lead generation/Customer profiling/Managing events & conferences) from similar industry (Pharma/Biotech/Healthcare etc).
2. Lab experience min 2-3 years is an added advantage.

Skills and Capabilities

• Proficiency in Data Analytics and MS Excel
• Strong research skill mindset
• Understanding of Drug discovery cycle would be added advantage
• Work in a Team centric environment to achieve team goals.
• Understanding/prior exposure to Customer Relationship Management (CRM) tools effectively and update the information on regular basis.
• Strong interpersonal skill & Communication skills – spoken English and writing skills equivalent to versant score of C1

Education

M.Sc - Life Science/M.Pharma/B.Tech/M.Tech – BioTech, Science Degree plus MBA or similar

Equal Opportunity Employer

It is the policy of Syngene to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by applicable legislation or local law. In addition, Syngene will provide reasonable accommodations for qualified individuals with disabilities.