BT is entering a new phase of growth, moving from building infrastructure to unlocking value from it. As new products emerge across connectivity, data, platforms and AI, the ability to take innovation to market and scale it effectively is critical. This role sits at the centre of that challenge shaping how innovation happens across one of the UK's largest organisations.
You will join Etc., the innovation unit of BT. Etc. is a team of product, design, engineering and innovation specialists that work with BT’s Technology Units and Customer Facing Units to identify, develop and incubate new products and ventures. Organised around growth themes aligned to BT’s strategy, Etc. operates with a start-up mindset while leveraging BT’s scale and expertise in connectivity to develop innovative connectivity, data and developer solutions for BT’s priority verticals and customers. The team is experimenting with and incubating products in areas such as drones, autonomous vehicles, robotics, physical AI, agentic AI, data, platforms, cyber security, and quantum technologies.
As the Senior Innovation Strategy Manager, your job is to increase the effectiveness and commercial impact of BT's innovation activity: helping us make better choices about where to invest, accelerating the strongest opportunities, and building the mechanisms that allow innovation to scale repeatedly across BT.
You will partner with product and technology leaders across BT to co-develop the innovation strategy and unlock future growth opportunities. This is a multi-faceted role, working at the intersection of strategy, innovation, commercial, and product.
This is a highly collaborative role, working with cross-functional innovation squads comprising product, design, engineering, growth, marketing, commercial and delivery teams within Etc. and across BT. You will also build strong relationships with leaders and teams across BT's Technology Units and Customer Facing Units, aligning priorities and driving execution of innovation initiatives.
This is a hands-on senior strategy role with a strong commercial and delivery focus. You will lead initiatives from concept through to implementation, shaping strategy, developing business cases, influencing investment decisions and ensuring material business outcomes are achieved. Success requires the ability to navigate ambiguity, balance strategic thinking with practical execution, and drive progress across multiple priorities simultaneously.
You will thrive in a fast-paced environment, using influence rather than authority to bring teams together, remove barriers and accelerate the development, launch and scaling of innovative products and developing BT’s innovation capabilities. Acting as a force multiplier, you will enable others to deliver at pace while increasing the overall effectiveness of BT's innovation ecosystem.
Strategy and Growth
Product and Commercial Scaling
Portfolio and Investment Performance
Innovation Capability and Operating Model
Experience in a strategy consulting firm, corporate unit or business unit strategy team.
Experience in a growth, commercial or operational role within a start-up, scale-up or innovation team.
Demonstrable experience applying AI, automation or data-driven approaches to improve decision-making, productivity or business outcomes.
Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:
You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.
BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.
BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.
Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.
We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.
We’re one of the world’s leading communications services companies. At BT Group, the solutions we sell are integral to modern life. Our purpose is as simple as it is ambitious: we connect for good.
There are no limits to what people can do when they connect. And as technology changes our world, connections are becoming even more important to everyday life.
Today, that’s truer than ever. The connections we make are helping solve the world’s biggest challenges such as the global pandemic, climate change and cyber security. Through the power of technology, we’re supporting customers to live, work and play together better.
