Job Description

WorkCover Queensland is entering an exciting new chapter, guided by a renewed strategic focus and strong executive leadership shaping our 2030 Strategy. We’re embarking on an enterprise-wide transformation to strengthen our impact and continue making a positive difference in people’s lives.

The Opportunity

Reporting to the Head of IT Strategy and Business Design, this role is responsible for shaping and embedding WorkCover’s innovation and AI capability. You will define the organisation’s AI roadmap and establish an innovation framework that enables practical, governed adoption of emerging technologies aligned to strategic objectives and risk appetite.

Operating within a highly regulated environment, you will ensure AI and innovation initiatives are introduced safely, with robust governance, risk, and assurance frameworks in place. You will assess organisational readiness, uplift capability, and guide the implementation of AI solutions that deliver measurable value.

Working across technology, business, and governance stakeholders, you will translate strategic intent into actionable initiatives. From identifying and prioritising AI opportunities to supporting proof‑of‑value activities and informed build‑vs‑buy decisions. You will also enable effective demand management, support service transition for AI solutions, and ensure innovation outcomes are measured and aligned to organisational priorities.

This is an opportunity to establish and mature an innovation function, embed AI into enterprise thinking, and influence how the organisation leverages technology to improve outcomes for customers and the community.

About You

You’re a strategic and pragmatic practitioner with strong experience in innovation, AI strategy, or digital transformation, ideally within a regulated or complex environment such as insurance or financial services. You bring a solid understanding of AI technologies, governance requirements, and innovation frameworks, with the ability to translate emerging capabilities into practical, value‑driven outcomes.

You’re comfortable working across both strategy and execution, from shaping AI roadmaps and governance models to supporting delivery, business readiness, and adoption. You bring a structured, analytical approach and are confident engaging with senior stakeholders to provide clear, balanced advice on opportunities, risks, and trade‑offs.

You bring:

• Tertiary qualifications in Information Technology, Data Science, Business or a related discipline (postgraduate qualifications highly regarded)
• Demonstrated experience in innovation management, AI strategy, or digital transformation programs
• Strong working knowledge of AI technologies, innovation frameworks, and industry best practices
• Experience developing and implementing AI strategies, roadmaps, and governance frameworks in regulated environments
• Ability to assess organisational readiness across people, process, technology, and risk
• Experience supporting AI adoption, including demand management, proof‑of‑value, and implementation considerations
• Strong analytical, problem‑solving, and decision‑making capability, with attention to detail and quality
• Proficiency in data‑driven thinking and the ability to evaluate and communicate the value of AI initiatives
• Effective stakeholder engagement skills, with the ability to present complex concepts clearly to both technical and non‑technical audiences
• Strong organisational skills, with the ability to manage competing priorities and deliver outcomes in a fast‑paced environment

If you’re motivated by shaping how organisations responsibly adopt AI and innovation to deliver meaningful impact, this role offers the opportunity to influence at scale and drive lasting change.

Why Join Us

Our vision is to be the best workers’ compensation insurer, making a positive difference to people’s lives and keeping Queenslanders working. At WorkCover, we deliver with heart, own our outcomes, work best together and stay open to what’s possible - and we’re looking for people who share these values

When you join us, you’ll benefit from:

• A purpose‑driven organisation where your work genuinely makes a positive impact on Queenslanders’ lives
• A collaborative and supportive team environment that values empathy, trust and working together
• Hybrid work arrangements that support flexibility and work–life balance
• Personalised learning and development opportunities to support your growth and career progression
• A holistic health and wellbeing program designed to support you both professionally and personally
• Industry‑competitive salaries
• A generous superannuation scheme, including co‑contribution
• Study assistance to support ongoing education and professional development

You can find out more about what it’s like to work with us by visiting Working at WorkCover Qld

How do I apply?

If this sounds like you, we’d love to hear from you. Applications close 12pm, Wednesday 10th June.

We are committed to ensuring WorkCover reflects the diversity of the Queensland community. We welcome applications from First Nations peoples, members of the LGBTQIA+SB community, people of all ages, people who are neurodivergent, people with disability, and people from culturally and linguistically diverse backgrounds.

Acceptance of applications submitted after advertising closes is at the discretion of the selection panel.

To ensure you have the best and most inclusive experience, please let us know if you require any reasonable adjustments or accommodations to help you confidently showcase your skills and potential. You can contact us at recruitment@workcoverqld.com.au or let our recruitment team know during your conversation with them.

Pre-employment checks will be conducted on all prospective employees. This includes a Right to Work in Australia Check, Police Check, Education Check, Reference Check, and where appropriate a Visa Check. The information provided will be treated as confidential in accordance with the Information Privacy Act 2009 (Qld). All permanent appointments are subject to a probationary period in accordance with our policy.