Job Description

WorkCover Queensland is entering an exciting new chapter, guided by a renewed strategic focus and strong executive leadership shaping our 2030 Strategy. We’re embarking on an enterprise-wide transformation to strengthen our impact and continue making a positive difference in people’s lives.

The Opportunity

We're looking for a Senior Innovation Analyst to help identify, assess and shape opportunities for improvement across WorkCover Queensland.

Working within our Innovation and AI team, this role sits at the intersection of strategy, business improvement, innovation and emerging technology. You'll work with leaders across the organisation to understand complex problems, evaluate opportunities and provide evidence-based recommendations that help shape future decisions.

While artificial intelligence and emerging technologies are important areas of focus, this role is fundamentally about understanding business problems, assessing opportunities objectively and helping the organisation make informed decisions about where to invest its time and effort. You will lead discovery activities, facilitate workshops, conduct research and analysis, assess business value, and develop clear recommendations for stakeholders and governance forums. Working closely with business leaders, architects and technology specialists, you'll help translate ideas into practical, achievable outcomes.

Success in this role will come from your ability to bring structure to ambiguity, ask insightful questions, analyse information from multiple sources and translate findings into practical recommendations. While you'll contribute to innovation and emerging technology initiatives, your focus will be on ensuring opportunities are well understood, evidence-based and aligned to business needs before they move into delivery.

This is an exciting opportunity for someone who enjoys getting into the detail, working across a variety of business areas and helping turn ideas into actionable outcomes.

About You

You're a naturally curious and pragmatic analyst who enjoys understanding how organisations work and finding better ways to solve business problems.

You bring experience in business analysis, transformation, continuous improvement or innovation-related roles, with a strong ability to investigate complex issues, work through ambiguity and turn insights into practical recommendations.

You're comfortable engaging with a broad range of stakeholders, gathering information, challenging assumptions and helping teams make informed decisions. Rather than staying at a high level, you're motivated by understanding the detail, exploring root causes and ensuring the right problems are being solved.

You understand that emerging technologies, including AI, can create opportunities for organisations, but you're focused on evaluating their practical application and business value rather than technology for technology's sake.

You'll bring:

• Experience in business analysis, innovation, transformation, continuous improvement or related disciplines.
• Strong skills in discovery, research, analysis and problem solving.
• Experience gathering requirements, facilitating workshops and developing evidence-based recommendations.
• An understanding of business processes, operating models, capabilities and organisational change.
• The ability to analyse information, identify patterns and help stakeholders make informed decisions.
• Strong stakeholder engagement skills, with the confidence to work across a range of business and technology teams.
• Experience contributing to business cases, assessments, options analysis or decision-making artefacts.
• A practical, outcomes-focused approach and a passion for continuous improvement.

This role is ideal for someone who enjoys combining analysis, curiosity and pragmatism to help shape better business outcomes and support the responsible adoption of new ideas and technologies across WorkCover Queensland.

Why Join Us

Our vision is to be the best workers’ compensation insurer, making a positive difference to people’s lives and keeping Queenslanders working. At WorkCover, we deliver with heart, own our outcomes, work best together and stay open to what’s possible - and we’re looking for people who share these values

When you join us, you’ll benefit from:

• A purpose‑driven organisation where your work genuinely makes a positive impact on Queenslanders’ lives
• A collaborative and supportive team environment that values empathy, trust and working together
• Hybrid work arrangements that support flexibility and work–life balance
• Personalised learning and development opportunities to support your growth and career progression
• A holistic health and wellbeing program designed to support you both professionally and personally
• Industry‑competitive salaries
• A generous superannuation scheme, including co‑contribution
• Study assistance to support ongoing education and professional development

You can find out more about what it’s like to work with us by visiting Working at WorkCover Qld

How do I apply?

If this sounds like you, we’d love to hear from you. Applications close 5pm, Thursday 30 July.

We are committed to ensuring WorkCover reflects the diversity of the Queensland community. We welcome applications from First Nations peoples, members of the LGBTQIA+SB community, people of all ages, people who are neurodivergent, people with disability, and people from culturally and linguistically diverse backgrounds.

Acceptance of applications submitted after advertising closes is at the discretion of the selection panel.

To ensure you have the best and most inclusive experience, please let us know if you require any reasonable adjustments or accommodations to help you confidently showcase your skills and potential. You can contact us at recruitment@workcoverqld.com.au or let our recruitment team know during your conversation with them.

Pre-employment checks will be conducted on all prospective employees. This includes a Right to Work in Australia Check, Police Check, Education Check, Reference Check, and where appropriate a Visa Check. The information provided will be treated as confidential in accordance with the Information Privacy Act 2009 (Qld). All permanent appointments are subject to a probationary period in accordance with our policy.