Job Description

Location: Bristol (Hybrid) 

In this position, you’ll be based in the Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

We give you a world of potential

An opportunity has arisen for a Senior Infrastructure Resilience Manager to join our team in Bristol, operating within the global CTO Infrastructure Resilience & Security function as part of the wider CTO Technology group.

The function establishes enterprise resilience requirements, provides independent assurance and enables improvement across infrastructure platforms, services, facilities and third-party dependencies; delivery and day-to-day operations remain with accountable engineering and operational teams.

A role you will love

We're looking for an experienced Senior Infrastructure Resilience Manager to lead and mature our enterprise-wide approach to technology resilience. This is a critical leadership role responsible for ensuring our infrastructure services, platforms, and technology capabilities remain resilient, recoverable, and aligned to business and customer needs.

You'll work across a complex technology landscape, partnering with infrastructure, architecture, security, risk, compliance, and business teams to establish resilience standards, provide assurance, and drive continuous improvement. The role also plays a key part in disaster recovery, major incident response, regulatory engagement, and strategic technology change initiatives.

This is an excellent opportunity for an experienced resilience professional who enjoys influencing senior stakeholders and shaping resilience strategy within a large-scale global environment.

Key Responsibilities

• Develop and maintain the enterprise infrastructure resilience framework, standards, and operating models.
• Define and govern service criticality and recovery requirements across the technology estate.
• Lead risk-based resilience assurance activities across infrastructure services, cloud platforms, data centres, and third-party providers.
• Oversee disaster recovery strategies, recovery planning, and scenario-based testing programmes.
• Provide expert guidance and challenge to technology programmes, architecture decisions, and strategic change initiatives.
• Deliver meaningful resilience risk reporting, governance, and senior management insight.
• Coordinate resilience support during major incidents, recovery events, audits, and regulatory reviews.
• Lead, coach, and develop resilience practitioners while fostering a strong resilience culture across technology teams.
• Represent the function within senior governance, audit, risk, and assurance forums.

What will you bring to the role?

You'll possess significant experience in infrastructure resilience, disaster recovery, business continuity, technology risk, and operational resilience within a complex organisation.

We're looking for someone who can demonstrate proven experience leading enterprise-wide resilience frameworks and assurance programmes. Displaying robust knowledge of disaster recovery planning, recovery testing, and resilience governance.

A skilled communicator adept at influencing senior stakeholders across global technology functions, with a deep understanding of how technology resilience supports customer outcomes, business continuity, and organisational strategy.

Having the ability to make sound judgements in complex, high-impact situations where risks and dependencies may not always be clear.

Essential Skills & Experience

• Strong understanding of hybrid technology environments (i.e. cloud platforms, data centres, networks, identity and access management, storage technologies, backup & recovery solutions).
• Experience translating regulatory and business requirements into practical resilience controls and assurance activities.
• Knowledge of recognised business continuity, technology resilience, information security, and risk management practices.
• Strong stakeholder management skills with the ability to provide functional leadership for infrastructure resilience, contractors or matrixed specialists.
• Evidence of ongoing professional development and capability to operate effectively at senior management level.
• Degree qualified or equivalent professional experience.

This role will be pivotal in maturing and growing resilience and security by design through the infrastructure lifecycle. So, if you’re up for a challenge to build some great, then this is the role for you!

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle

Health and wellbeing rewards that can be tailored to support you and your family

Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub

A company to be proud of

We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

Fairness and culture

We want to provide you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.