We are looking for a
Senior Manager, Infrastructure Operations
to lead a team of infrastructure engineers responsible for supporting, maintaining, and evolving mission-critical production environments.

This is a
hands-on leadership role
that combines people management, technical leadership, cloud infrastructure, and operational excellence. The successful candidate will lead infrastructure engineers across both legacy and modern technology environments while actively contributing to key infrastructure and cloud initiatives.

The role will collaborate closely with
Development, Architecture, Program Management, and other technology teams
to ensure highly available, secure, scalable, and reliable infrastructure services.

The ideal candidate brings extensive experience supporting complex production environments, strong expertise in
Microsoft Azure and cloud migrations
, and proven experience leading technical teams. A strong background in automation, disaster recovery, virtualization, containers, security, and SaaS infrastructure is also essential.

Responsibilities

• 
  Lead and manage a team of
  3–6 infrastructure engineers
  responsible for configuring, monitoring, maintaining, and expanding application infrastructure and services.
• 
  Provide technical leadership while remaining actively involved in infrastructure projects and operational initiatives.
• 
  Lead
  cloud assessments, solution design, workload migrations, and cloud infrastructure implementations
  .
• 
  Support and optimize complex
  Microsoft Azure environments
  .
• 
  Lead infrastructure and application migration initiatives into cloud environments.
• 
  Manage and support multiple
  Azure subscriptions and tenants
  across projects and deployment workflows.
• 
  Implement and support
  Azure Site Recovery
  and other disaster recovery technologies.
• 
  Provide ongoing coaching, performance feedback, mentoring, and career development to infrastructure engineers.
• 
  Drive
  process improvements, operational efficiencies, automation, and service quality enhancements
  .
• 
  Troubleshoot complex infrastructure and application issues across multiple application tiers.
• 
  Create and maintain comprehensive technical documentation covering
  server and network topology, infrastructure components, configurations, and operational procedures
  .
• 
  Develop, maintain, test, and execute
  Disaster Recovery (DR) plans
  .
• 
  Collaborate with hosting providers, Managed Service Providers (MSPs), and external technical support organizations.
• 
  Lead
  capacity planning
  activities and define infrastructure requirements and technical specifications for new server and networking investments.
• 
  Support infrastructure automation using technologies such as
  Ansible, Puppet, Chef, or equivalent tools
  .
• 
  Support containerized environments using
  Docker or equivalent container technologies
  .
• 
  Develop and maintain automation and scripting solutions across
  Windows and Linux environments
  .
• 
  Support infrastructure security and compliance initiatives across cloud and self-hosted environments.
• 
  Serve as a technical project lead for major infrastructure initiatives, ensuring milestones and critical deliverables remain on track.
• 
  Evaluate emerging technologies and identify opportunities to improve infrastructure reliability, scalability, security, and performance.
• 
  Participate in
  after-hours maintenance, upgrades, troubleshooting, and on-call support
  when required.

Requisitos

• 
  10+ years of experience
  in infrastructure engineering, infrastructure operations, systems administration, or application support within production environments.
• 
  At least
  5 years of experience in a technical leadership or management role
  .
• 
  Proven experience managing and mentoring
  infrastructure engineering teams
  .
• 
  Strong hands-on experience supporting applications and infrastructure in
  complex Microsoft Azure environments
  .
• 
  Experience with
  cloud assessments, architecture/design, and workload migrations
  .
• 
  Experience using automation technologies to support
  Azure migration projects
  .
• 
  Hands-on experience with
  Azure Site Recovery
  .
• 
  Experience creating and managing multiple
  Azure subscriptions and tenants
  .
• 
  Strong understanding of
  Disaster Recovery, high availability, infrastructure resiliency, and capacity planning
  .
• 
  Experience with
  Docker, Docker CE, Docker Data Center, or equivalent container technologies
  .
• 
  Experience with infrastructure automation/configuration management tools such as
  Ansible, Puppet, or Chef
  .
• 
  Strong scripting and automation skills across
  Windows and Linux
  environments.
• 
  Working knowledge of
  Microsoft SQL Server
  and the broader Microsoft technology ecosystem.
• 
  Knowledge of
  VMware virtualization technologies
  and cloud infrastructure within managed service environments.
• 
  Working knowledge of
  data center infrastructure, facilities, servers, networking, and hardware
  .
• 
  Experience with physical and logical security within self-hosted infrastructure environments.
• 
  Strong understanding of
  SaaS infrastructure and operating platforms
  , preferably at a design or architecture level.
• 
  Experience troubleshooting complex infrastructure and application issues in production environments.
• 
  Strong understanding of infrastructure documentation, server/network topology, monitoring, and operational best practices.
• 
  Excellent technical leadership, analytical, research, and problem-solving skills.
• 
  Excellent verbal and written communication skills.
• 
  Strong customer and service-oriented mindset.
• 
  Ability to work effectively with cross-functional technical teams and external service providers.
• 
  Availability to participate in
  on-call rotations and occasional after-hours maintenance activities
  .
• 
  Bachelor’s degree in
  Computer Science, Management Information Systems (MIS), Engineering, or a related technical field
  .

Preferred Qualifications

• 
  Experience working with
  SSAE-16, SOC 1, SOC 2, or similar security and compliance frameworks
  .
• 
  Experience supporting large-scale or mission-critical
  SaaS platforms
  .
• 
  Experience working with
  Managed Service Providers (MSPs), hosting providers, and hybrid cloud environments
  .
• 
  Strong background in infrastructure modernization and migration from legacy environments to cloud platforms.