Job Description

Senior IT Engineer – Infrastructure

9-Month Fixed Term Contract
Location: Shirley Office 2 days a week (with occasional travel)

About MVH Europe

Mars Veterinary Health (MVH) Europe is a family of leading veterinary care providers committed to creating a better world for pets. Our network includes trusted brands such as AniCura and Linnaeus, operating over 500 animal hospitals and clinics across 18 European countries. Together, our teams deliver high-quality, modern veterinary care for companion animals, ensuring peace of mind for pet owners through excellent access and patient safety.

AniCura, our largest brand in Europe, provides care to over three million patients each year through 12,500 dedicated professionals. Linnaeus, operating primarily in the UK and Ireland, is home to over 6,000 Associates empowered to deliver exceptional care through a culture of collaboration, clinical excellence, and continuous development.

At MVH Europe, we prioritize a culture of accountability, inclusion, and wellbeing. We believe our purpose to make A BETTER WORLD FOR PETS starts with building a better world for our people. We support our teams through strong governance, comprehensive wellbeing programs, and a shared passion for delivering exceptional outcomes in veterinary care.

The Role

We are looking for an experienced Senior IT Infrastructure Engineer to join our Infrastructure Team on a 9-month fixed term contract, working 2 days per week, based primarily from our Shirley office and the rest of the time from home.

This is an exciting opportunity to play a key role in supporting and maturing Linnaeus’ IT infrastructure estate. You will balance business-as-usual support with project-based work, helping to standardise and future-proof a diverse and evolving IT environment following continued growth and acquisitions.

Working closely with the IT Operations Manager, Principal Infrastructure Engineer, and wider IT stakeholders, you will act as a senior escalation point and contribute to the delivery of stable, secure, and high-performing infrastructure services across the Group.

Key Responsibilities

• Act as an escalation point for complex infrastructure incidents and issues
• Maintain, monitor, and proactively improve infrastructure availability and performance
• Plan and deliver infrastructure maintenance, upgrades, and improvement projects
• Support the transformation of a varied IT estate into a standardised, best-in-class platform
• Contribute technical advice and proposals to strategic IT and business planning
• Deliver infrastructure services aligned to ITIL best practice
• Provide clear, concise communication to technical and non-technical stakeholders
• Support, coach, and mentor other engineers within the team

The role will occasionally require evening or weekend work to minimise disruption to practices. Overtime and expenses will be paid in line with company policy. Due to the nature of acquisitions, project work may sometimes be unpredictable.

About You

Essential Experience & Knowledge

• Extensive experience in a corporate or mid-sized enterprise IT infrastructure role
• Strong knowledge of enterprise infrastructure technologies, including:
  • Microsoft 365 & Azure
  • Microsoft Intune
  • Windows Server & End User Computing
  • Virtualisation (Hyper-V / VMware)
  • Backup solutions (e.g. Acronis)
  • Identity & Access Management (AD, Okta or similar)
  • Networking (Cisco / HP) and firewall technologies
• Experience working within ITIL-based service environments
• Strong understanding of IT security best practice
• Proven experience delivering IT infrastructure projects

Desirable

• Experience consolidating diverse IT environments into standardised platforms
• Wireless technologies (UniFi / Meraki)
• WatchGuard firewall management
• ServiceNow
• SD-WAN solutions (e.g. VeloCloud)
• Asset management systems
• Veterinary industry experience

Qualifications

• MCSA / MCSE or equivalent
• ITIL Foundation
• CEH or similar IT security qualification (desirable)

Skills & Attributes

• Strong infrastructure and information security delivery skills
• Excellent communication and stakeholder management skills
• Keen attention to detail
• Ability to prioritise effectively under pressure
• Experience supervising or mentoring engineers
• Strong interpersonal skills and a enthusiastic, proactive, “can-do” attitude
• Desire to understand the business, not just the technology

Other Requirements

• Full UK driving licence with access to a vehicle (business use insured)
• Flexible approach to working hours to support a 24x7 operational environment
• Willingness to travel to remote sites at short notice when required

If this sounds like you:

Please contact  Christina Scimeca, Group Corporate Recruiter, who is happy to tell you more about this opportunity and the recruitment process. Or apply by submitting your resume through the apply button below.

MVHE is an equal opportunity employer and welcomes applications from candidates with diverse backgrounds.

Internal Candidates/Associates: If you are interested in this position, please reach out to the Corporate Recruiter to understand the internal recruitment

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