Job Description

Job Title

Senior Infrastructure Engineer

Role

As a Senior Infrastructure Platform Engineer, you will be responsible for designing, implementing, and maintaining modern IT infrastructure both on-premise and in the cloud across various locations globally. You will be involved in efforts to automate processes, enhance system performance, and ensure the reliability and security of our systems enterprise wide. This role requires a deep understanding of modern IT infrastructure, strong MS Windows and virtualization skills.

Duties

• Design, implement, and maintain scalable and reliable IT infrastructure solutions across multiple regions in data centers and the cloud.
• Provide escalation support for complex Windows Server issues, collaborating with operations and support teams to resolve incidents efficiently.
• Provide level 1 support for Linux Server issues, collaborating with operations and support teams to resolve incidents efficiently.
• Define and implement security best practices, hardening guidelines, and compliance standards for Windows Server environment.
• Communicate and enforce Windows Server standards across teams and stakeholders to ensure consistent implementation and compliance.
• Participate in automation projects to optimize system performance and reduce manual intervention globally.
• Work with stakeholders at global sites to understand technology requirements and deliver implementation plans.
• Develop and maintain scripts and tools for automated deployment, monitoring, and management of systems.
• Collaborate with cross-functional teams to identify automation opportunities and implement solutions across different locations.
• Ensure the security, availability, and performance of IT systems globally.
• Mentor and guide junior engineers in best practices and automation techniques.
• Modernize data center operations to improve efficiency and incorporate the latest technologies.
• Ensure security and industry standards are being met through automation.
• Ensure the reliability of server and storage infrastructure, including regular maintenance and performance optimization.
• Manage and optimize virtualization and hyper-converged infrastructure to ensure high availability and scalability.
• Ensure comprehensive backups, effective monitoring, capacity planning, and thorough documentation for all data centers globally.
• Stay up-to-date with industry trends and emerging technologies to drive innovation.

Qualifications and Experience

• BS degree in Computer Science or related field or equivalent experience.
• 8+ years of experience in IT infrastructure engineering, virtualization platforms, and hyper converged infrastructure, with a strong focus on automation.
• Deep expertise in Windows Server administration, operations, escalation support, and security best practices.
• Proficiency in scripting languages (e.g., Bash, Python, PowerShell).
• Demonstrable experience with operations in at least one cloud platforms (e.g., AWS, Azure, Google Cloud)
• Understanding of containerization technologies (e.g., Docker, Kubernetes) a plus.
• Excellent problem-solving skills and the ability to work under pressure.
• Strong communication and collaboration skills.

Working For Pacific Life Re

Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes.

Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities.

Benefits

Leave

• 23 days of annual leave with option to buy/sell more days

• Adoption and fertility leave

• Generous enhanced parental leave

Healthcare

• Comprehensive private insurance coverage for employee and dependents

• Group Term Life Insurance coverage of 5x basic annual salary, Group Accelerated CI of 1x annual basic salary and Group Accidental Death & Dismemberment of 3x annual basic salary

• Optical & Dental benefits

• Additional flexi benefits

Wellness

• Access to Employee Assistance Program

• Time off for volunteering

• Charitable matching of employee donations

You Can Be Who You Are

We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.



As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible.

Pacific Life Re Values

Please click here to view our company values