Midland Credit Management, an Encore Capital Group Company

Senior Infrastructure Engineer

Midland Credit Management, an Encore Capital Group Company  •  England, GB (Remote)  •  4 days ago
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Job Description

Are you a Senior Infrastructure Engineer with strong NetApp expertise looking for your next challenge? Join Cabot Credit Management and play a key role in shaping, delivering, and supporting the infrastructure that underpins our business across the UK and Europe.

Combining infrastructure architecture, project delivery, and hands-on technical expertise, you'll lead the design and implementation of robust solutions, act as a senior technical escalation point, and drive continuous improvement across our technology estate. Working across storage, virtualisation, networking, servers, operating systems and security, you'll also mentor colleagues and help develop the next generation of technical talent.

What you can expect as a Senior Infrastructure Engineer:

  • Salary range of up to £75,000 (DOE)

  • Permanent

  • Hybrid role from our Kings Hill office, ME19 4UA.

Not only are we offering a competitive salary and a fantastic bonus scheme, you’ll also be entitled to loads of great benefits including, discount and cash back on hundreds of high-street shops and private health insurance, plus much more.

Key responsibilities include:

  • Lead the design, delivery and optimisation of infrastructure solutions and services, ensuring reliability, availability and security across the group.

  • Act as a senior technical authority, providing 3rd line support, resolving complex incidents, and serving as an escalation point for major issues.

  • Drive infrastructure projects from scoping and architecture through to implementation, ensuring business requirements are translated into effective technical solutions.

  • Manage infrastructure lifecycle activities, including vulnerability management, patching, disaster recovery testing, risk mitigation and continuous service improvement.

  • Collaborate with business stakeholders, vendors and technical teams to standardise services, shape technical roadmaps and support strategic initiatives.

  • Promote best practice across IT governance, security, compliance and ITIL processes, ensuring adherence to regulatory and audit requirements.

  • Mentor and support junior engineers, sharing knowledge and helping to develop technical capability across the wider team.

  • Maintain expertise in emerging technologies and industry trends, identifying opportunities to enhance and future-proof the infrastructure estate.

We are looking for someone with:

  • Strong expertise across Windows Server platforms

  • Strong expertise in VMWare virtualisation technologies

  • Deep experience with Netapp Ontap Storage

  • Be able to contribute to the 3rd level technical expertise across Microsoft, Dell, Netapp, and Azure

  • Exchange 2016/2019 Hybrid, Office 365 and Azure AD

  • Strong Automation skills especially Powershell

  • Understanding and expertise in security products and services

  • Dell and Netapp hardware, including traditional 3-tier and HCI (VxRail/VSAN/NSX).

  • Storage and Backup Management using SAN/NAS based technologies

  • Web-based technologies, e.g. IIS, .Net. and Microservices

  • Administration of Active Directory, Group Policy, DNS/DFS/DHCP/WINS, Windows File & Print services

  • Pro-active problem solving and diagnosis skills - able to communicate to internal/external clients and must demonstrate documentation skills.

  • Load balancing technology using Citrix Netscalers and other means

  • Windows Clustering

  • Team player, with the ability to mentor/up skill other team members.

What happens next?

If this sounds like you and you’d like to join our rapidly expanding company that offers excellent career progression, then apply now!

Working for Cabot:

You’ll be working for an award winning; Investors in People Gold accredited organisation. We’re passionate about the ethical treatment of our customers and employees. Our mission is to create pathways to economic freedom. Our vision is to make credit accessible by partnering with our consumers to restore their financial health.

Diversity and inclusion are very important to us at Cabot, and we value a multitude of diverse talent within our business. We want everyone to be themselves at work and encourage a culture that includes everyone. Our policies ensure that every candidate and employee are treated fairly and with equal opportunities.

**At Cabot we are highly regulated by our clients, as such, any successful candidates will have to undergo a basic credit check and criminal background check. Please note that we are unable to proceed to interview stage if a CCJ, IVA or Bankruptcy appears on a credit file, or if you do not have full right to work in the UK – we are unfortunately unable to offer sponsorship.

Close date: Thursday 20th August

Midland Credit Management, an Encore Capital Group Company

About Midland Credit Management, an Encore Capital Group Company

Established in 1953, Midland Credit Management, Inc. (MCM), a wholly-owned subsidiary of Encore Capital Group, Inc., is a specialty finance company providing debt recovery solutions for consumers across a broad range of assets. We purchase portfolios of defaulted consumer receivables and manage them by partnering with our consumers as they repay their obligations and work toward financial recovery.

MCM is the market leader in portfolio purchasing and recovery in the United States. We lead the industry with consumer-centric practices that drive results.

In 2011, we introduced the industry’s first Consumer Bill of Rights codifying our commitment to working with our consumers through mutual engagement, understanding, collaboration and respect. Ultimately, we help our consumers recover from financial difficulty and turn towards a path of economic empowerment.

With over 4,000 employees worldwide, MCM is headquartered in San Diego, California, and maintains domestic and international operations across the United States, Costa Rica, and India.

OUR MISSION -

Creating pathways to economic freedom

OUR VISION -

We help make credit accessible by partnering with consumers to restore their financial health 

OUR VALUES -

We care: We put people first and engage with honesty, empathy, and respect 

We find a better way: We deliver our best in everything we do, find ways to make a positive difference, and achieve impactful results

 

We are inclusive and collaborative: We embrace our differences and work together to ensure every individual can thrive 

Industry
Finance & Insurance
Company Size
1,001-5,000 employees
Headquarters
San Diego, California
Year Founded
1953
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